# BCBSIL vs MCHELP

The clearest difference is review sentiment: MCHELP at 50% against BCBSIL's 12%. MCHELP also leads on rating (5.0 vs 4.7). BCBSIL's advantage is update cadence (fortnightly vs every 23 months) and ratings volume (30K vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MCHELP holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: BCBSIL has 30K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 12% of BCBSIL's written reviews are positive against 50% of MCHELP's.

BCBSIL ships an update fortnightly, MCHELP every 23 months. The most recent releases landed on October 31, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | BCBSIL | MCHELP |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (30K ratings)](https://appshunter.io/ios/app/bcbsil/id571088532/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/mchelp/id1146075267/reviews)** |
| Number of ratings | **30K** | 1 |
| Positive reviews | 11.7% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 23 months |
| Monetization | Free | Free |
| Best chart rank | **#199** | — |
| Size | 63 MB | 20 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Blue Cross and Blue Shield of Illinois](https://appshunter.io/developer/571088535) | [Way Shape Form](https://appshunter.io/developer/1812891433) |

## What reviewers say

### BCBSIL

[App page](https://appshunter.io/ios/app/bcbsil/id571088532)

**Currently charting:** #199 Top Free · Health & Fitness (US App Store)

Access your Blue Cross and Blue Shield of Illinois member information, including coverage, claims, and ID cards. Find in-network providers, estimate procedure costs, and manage pharmacy benefits. This app also offers virtual visit options and shopping tools for new plans.

**Highlights:** Access coverage, claims, and ID cards, Find in-network doctors and facilities, Estimate procedure costs, Manage pharmacy benefits and prescriptions, Virtual doctor visits, View Explanation of Benefits

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💻 User-friendly interface
- 🔒 Secure login options
- 🗓️ Convenient access to claims and coverage details
- 🔍 Helpful provider search functionality

**What reviewers complain about**

- 🐛 Frequent login issues and app crashes
- 🤔 Confusing navigation and lack of intuitive features
- 📱 Outdated and non-responsive design
- 🕰️ Slow app performance and long load times
- 🤷‍♀️ Inaccurate or incomplete information displayed

**Reported bugs**

- Login credentials not recognized
- Unable to access account information
- Inconsistent app behavior across devices
- Errors when trying to update personal details

**Requested features**

- Ability to copy insurance information
- Enhanced provider search with more details
- Seamless integration with other healthcare apps
- Improved mobile-optimized design and navigation
- Faster and more reliable app performance


### MCHELP

[App page](https://appshunter.io/ios/app/mchelp/id1146075267)

This app provides immediate crisis support and information through text or voice. It connects users to trained counselors, addiction treatment resources, suicide prevention training, and local health and human services.

**Highlights:** 24/7 Crisis Line (Text & Voice), Addiction Treatment Access, Suicide Prevention Training (QPR), 2-1-1 Health & Human Services, Behavioral Health Support Network

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is BCBSIL free?

BCBSIL is free to download, with no in-app purchases.

### Is MCHELP free?

MCHELP is free to download, with no in-app purchases.

### Which has better reviews, BCBSIL or MCHELP?

MCHELP is rated higher. BCBSIL averages 4.7 out of 5 from 30K ratings, while MCHELP averages 5.0 from 1 ratings.

### Do BCBSIL or MCHELP have ads?

Neither BCBSIL nor MCHELP shows ads.

### Which is updated more often, BCBSIL or MCHELP?

BCBSIL ships an update fortnightly, and MCHELP every 23 months. Most recently, BCBSIL was updated on October 31, 2026 and MCHELP on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*