# BCBSIL vs Accolade, Inc.

BCBSIL and Accolade, Inc. both sit at 4.7 stars, but that hides the real split: 36% of Accolade, Inc.'s written reviews are positive against 11% of BCBSIL's. BCBSIL's advantage is chart position (#185 vs unranked) and iOS requirement (15.1 vs 18.0). On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for BCBSIL against 4.8 for Accolade, Inc.. Both are backed by a comparable volume of ratings — 27K and 42K respectively. Written reviews are what separate them: 11% of BCBSIL's written reviews are positive against 36% of Accolade, Inc.'s.

Both ship on a similar rhythm, roughly fortnightly. Both last shipped on September 24, 2026.

## The numbers

| Metric | BCBSIL | Accolade, Inc. |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (27K ratings)](https://appshunter.io/ios/app/bcbsil/id571088532/reviews) | **[4.8 (42K ratings)](https://appshunter.io/ios/app/accolade-inc/id1203452254/reviews)** |
| Number of ratings | 27K | **42K** |
| Positive reviews | 11.0% of reviews | **35.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | Fortnightly |
| Monetization | Free | Free |
| Best chart rank | **#185** | — |
| Size | 63 MB | 242 MB |
| Requires iOS | **15.1** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 12+ |
| Developer | [Blue Cross and Blue Shield of Illinois](https://appshunter.io/developer/571088535) | [Accolade, Inc.](https://appshunter.io/developer/637798321) |

## What reviewers say

### BCBSIL

[App page](https://appshunter.io/ios/app/bcbsil/id571088532)

**Currently charting:** #185 Top Free · Health & Fitness (US App Store)

Access your Blue Cross and Blue Shield of Illinois member information, including coverage, claims, and ID cards. Find in-network providers, estimate procedure costs, and manage pharmacy benefits. This app also offers virtual visit options and shopping tools for new plans.

**Highlights:** Access coverage, claims, and ID cards, Find in-network doctors and facilities, Estimate procedure costs, Manage pharmacy benefits and prescriptions, Virtual doctor visits, View Explanation of Benefits

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💻 User-friendly interface
- 🔒 Secure login options
- 🗓️ Convenient access to claims and coverage details
- 🔍 Helpful provider search functionality

**What reviewers complain about**

- 🐛 Frequent login issues and app crashes
- 🤔 Confusing navigation and lack of intuitive features
- 📱 Outdated and non-responsive design
- 🕰️ Slow app performance and long load times
- 🤷‍♀️ Inaccurate or incomplete information displayed

**Reported bugs**

- Login credentials not recognized
- Unable to access account information
- Inconsistent app behavior across devices
- Errors when trying to update personal details

**Requested features**

- Ability to copy insurance information
- Enhanced provider search with more details
- Seamless integration with other healthcare apps
- Improved mobile-optimized design and navigation
- Faster and more reliable app performance


### Accolade, Inc.

[App page](https://appshunter.io/ios/app/accolade-inc/id1203452254)

Access personalized healthcare with integrated benefits and clinical guidance. Connect with virtual primary and urgent care physicians, therapists, and specialists. Get answers about coverage, bills, and find local providers easily.

**Highlights:** Personalized health assistant, Virtual urgent and primary care, Access to therapists and specialists, Secure messaging and phone support, Answers to coverage and benefits questions, Virtual wallet for health cards, Prescription benefit card access

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Helpful service
- 💡 Convenient app features
- 🙌 Excellent customer service

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🕰️ Slow response times
- 🤖 Scripted/unhelpful responses
- 🤯 Frustrating user experience

**Reported bugs**

- Login/password reset issues
- Inability to access PDF documents
- Disconnections during telehealth appointments

**Requested features**

- Option to call representative directly from app
- Improved search and filtering for providers
- 24/7 availability of agents


## Frequently asked questions

### Is BCBSIL free?

BCBSIL is free to download, with no in-app purchases.

### Is Accolade, Inc. free?

Accolade, Inc. is free to download, with no in-app purchases.

### Which has better reviews, BCBSIL or Accolade, Inc.?

Accolade, Inc. is rated higher. BCBSIL averages 4.7 out of 5 from 27K ratings, while Accolade, Inc. averages 4.8 from 42K ratings.

### Do BCBSIL or Accolade, Inc. have ads?

Neither BCBSIL nor Accolade, Inc. shows ads.

### Which is updated more often, BCBSIL or Accolade, Inc.?

BCBSIL ships an update fortnightly, and Accolade, Inc. fortnightly. Most recently, BCBSIL was updated on September 24, 2026 and Accolade, Inc. on September 24, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*