# BCBSIL vs Alton Physical Therapy

The clearest difference is ratings volume: BCBSIL at 30K against Alton Physical Therapy's 1. BCBSIL also leads on update cadence (fortnightly vs every 2 months). Alton Physical Therapy's advantage is rating (5.0 vs 4.7). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Alton Physical Therapy holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: BCBSIL has 30K ratings behind it against 1, so its average is the more settled of the two.

BCBSIL ships an update fortnightly, Alton Physical Therapy every 2 months. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | BCBSIL | Alton Physical Therapy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (30K ratings)](https://appshunter.io/ios/app/bcbsil/id571088532/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/alton-physical-therapy/id6756740599/reviews)** |
| Number of ratings | **30K** | 1 |
| Positive reviews | 11.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 2 months |
| Monetization | Free | Free |
| Size | 63 MB | 43 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 12+ |
| Developer | [Blue Cross and Blue Shield of Illinois](https://appshunter.io/developer/571088535) | [Alton Physical Therapy PC](https://appshunter.io/developer/1862556681) |

## What reviewers say

### BCBSIL

[App page](https://appshunter.io/ios/app/bcbsil/id571088532)

Access your Blue Cross and Blue Shield of Illinois member information, including coverage, claims, and ID cards. Find in-network providers, estimate procedure costs, and manage pharmacy benefits. This app also offers virtual visit options and shopping tools for new plans.

**Highlights:** Access coverage, claims, and ID cards, Find in-network doctors and facilities, Estimate procedure costs, Manage pharmacy benefits and prescriptions, Virtual doctor visits, View Explanation of Benefits

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💻 User-friendly interface
- 🔒 Secure login options
- 🗓️ Convenient access to claims and coverage details
- 🔍 Helpful provider search functionality

**What reviewers complain about**

- 🐛 Frequent login issues and app crashes
- 🤔 Confusing navigation and lack of intuitive features
- 📱 Outdated and non-responsive design
- 🕰️ Slow app performance and long load times
- 🤷‍♀️ Inaccurate or incomplete information displayed

**Reported bugs**

- Login credentials not recognized
- Unable to access account information
- Inconsistent app behavior across devices
- Errors when trying to update personal details

**Requested features**

- Ability to copy insurance information
- Enhanced provider search with more details
- Seamless integration with other healthcare apps
- Improved mobile-optimized design and navigation
- Faster and more reliable app performance


### Alton Physical Therapy

[App page](https://appshunter.io/ios/app/alton-physical-therapy/id6756740599)

Access your personalized home exercise program with HD videos and track your progress. Securely message your provider and earn virtual achievements. Book appointments and monitor daily activity.

**Highlights:** Personalized Home Exercise Program, HD Instructional Videos, Secure Messaging with Provider, Progress Tracking and Achievements, Appointment Booking, Activity Monitoring Integration

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is BCBSIL free?

BCBSIL is free to download, with no in-app purchases.

### Is Alton Physical Therapy free?

Alton Physical Therapy is free to download, with no in-app purchases.

### Which has better reviews, BCBSIL or Alton Physical Therapy?

Alton Physical Therapy is rated higher. BCBSIL averages 4.7 out of 5 from 30K ratings, while Alton Physical Therapy averages 5.0 from 1 ratings.

### Do BCBSIL or Alton Physical Therapy have ads?

Neither BCBSIL nor Alton Physical Therapy shows ads.

### Which is updated more often, BCBSIL or Alton Physical Therapy?

BCBSIL ships an update fortnightly, and Alton Physical Therapy every 2 months. Most recently, BCBSIL was updated on November 1, 2026 and Alton Physical Therapy on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*