# Equinix Customer Portal vs BlastShield

The clearest difference is rating: Equinix Customer Portal at 4.7 against BlastShield's 3.0. Equinix Customer Portal also leads on ratings volume (342 vs 2) and update cadence (every 4 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Equinix Customer Portal holds the better App Store score, 4.7 against 3.0. That said, the two scores are not equally well evidenced: Equinix Customer Portal has 342 ratings behind it against 2, so its average is the more settled of the two.

Equinix Customer Portal ships an update every 4 weeks, BlastShield every 3 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Equinix Customer Portal | BlastShield |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (342 ratings)](https://appshunter.io/ios/app/equinix-customer-portal/id571598183/reviews)** | [3.0 (2 ratings)](https://appshunter.io/ios/app/blastshield/id1554556259/reviews) |
| Number of ratings | **342** | 2 |
| Positive reviews | 26.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 3 months |
| Monetization | Free | Free |
| Size | 46 MB | 10 MB |
| Requires iOS | **15.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Equinix Inc](https://appshunter.io/developer/479767367) | [BlastWave Inc.](https://appshunter.io/developer/1534769535) |

## What reviewers say

### Equinix Customer Portal

[App page](https://appshunter.io/ios/app/equinix-customer-portal/id571598183)

Manage your Equinix services on the go. Order products like Smart Hands and Work Visits, review and approve pending orders and shipments, and communicate directly with technicians. Generate various reports and manage user access for your organization.

**Highlights:** Order Smart Hands, Work Visits, and shipments, Review and approve orders/shipments, Communicate with Equinix technicians, Clone, modify, and cancel orders, Create custom reports, Invite new users

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use portal and app
- 💡 IBX Check In/Out feature is nice
- 👍 Must-have app for Datacenter engineers
- 👍 App and web portal are improving
- 👍 Makes life easier

**What reviewers complain about**

- 🐛 IBX Check Out is broken
- 🐛 Login process is a nightmare
- 🐛 PIN and biometric not working
- 🐛 App crashes frequently
- 🐛 Loading issues

**Reported bugs**

- IBX Check Out broken since last update
- Error message on IBX Check Out
- Login process requires username/password, MFA, and PIN reset every time
- Biometric settings don't save or work
- Latest update broke the app again

**Requested features**

- Fix IBX Check Out functionality
- Improve login process, reduce steps
- Enable saving login info (password)
- Add iPad and landscape support
- Consider adding conference room booking


### BlastShield

[App page](https://appshunter.io/ios/app/blastshield/id1554556259)

This app provides a secure private network for IIoT assets and infrastructure, making them invisible to threats. It offers highly secure access through an authenticator that mimics a familiar payment experience.

**Highlights:** Software-defined private network, IIoT asset protection, Infrastructure security, Application invisibility, Secure authenticator, Apple Pay-like access

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Equinix Customer Portal free?

Equinix Customer Portal is free to download, with no in-app purchases.

### Is BlastShield free?

BlastShield is free to download, with no in-app purchases.

### Which has better reviews, Equinix Customer Portal or BlastShield?

Equinix Customer Portal is rated higher. Equinix Customer Portal averages 4.7 out of 5 from 342 ratings, while BlastShield averages 3.0 from 2 ratings.

### Do Equinix Customer Portal or BlastShield have ads?

Neither Equinix Customer Portal nor BlastShield shows ads.

### Which is updated more often, Equinix Customer Portal or BlastShield?

Equinix Customer Portal ships an update every 4 weeks, and BlastShield every 3 months. Most recently, Equinix Customer Portal was updated on November 1, 2026 and BlastShield on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*