# BCBSNM vs BASIC Benefits App

The clearest difference is rating: BCBSNM at 4.6 against BASIC Benefits App's 4.4. BCBSNM also leads on device support (3 vs 1). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BCBSNM holds the better App Store score, 4.6 against 4.4. Both are backed by a comparable volume of ratings — 1.5K and 2.2K respectively. Written reviews point the same way: 21% of BCBSNM's written reviews are positive against 14% of BASIC Benefits App's.

Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on October 13, 2026 and October 9, 2026 respectively.

## The numbers

| Metric | BCBSNM | BASIC Benefits App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (1.5K ratings)](https://appshunter.io/ios/app/bcbsnm/id573017374/reviews)** | [4.4 (2.2K ratings)](https://appshunter.io/ios/app/basic-benefits-app/id1530425675/reviews) |
| Number of ratings | 1.5K | **2.2K** |
| Positive reviews | **21.2% of reviews** | 14.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | Fortnightly |
| Monetization | Free | Free |
| Size | 63 MB | 118 MB |
| Requires iOS | **15.1** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 17+ | 4+ |
| Developer | [Blue Cross and Blue Shield of New Mexico](https://appshunter.io/developer/573017377) | [Benfinity, LLC](https://appshunter.io/developer/1530425917) |

## What reviewers say

### BCBSNM

[App page](https://appshunter.io/ios/app/bcbsnm/id573017374)

Access your Blue Cross and Blue Shield of New Mexico member information and resources. Manage your coverage, claims, and ID card, find in-network providers, and estimate healthcare costs. Includes features for pharmacy benefits and virtual doctor visits.

**Highlights:** Access coverage, claims, and ID, Find in-network doctors and facilities, Estimate procedure costs, View medical and pharmacy benefits, Virtual doctor visits via MDLive, Store ID card in Apple Wallet

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 👍 Great app
- 👍 Rather good app
- 👍 Easy Access and Use
- 👍 Very good

**What reviewers complain about**

- 🐛 Does not pull info
- 🐛 Broken app
- 🐛 Says try again later
- 🐛 PW protection overkill
- 🐛 Login is awful

**Reported bugs**

- App often does not have spending or cannot connect
- App says 'try again later'
- Password protection is too strict, takes too long to log in
- Cannot reset password, always an error
- Cannot change primary cares or pharmacies

**Requested features**

- 💡 Make appointments from the app
- 💡 Restore Touch ID feature
- 💡 Expand claims tab with specific info
- 💡 Show deductible and coverage info


### BASIC Benefits App

[App page](https://appshunter.io/ios/app/basic-benefits-app/id1530425675)

Manage your consumer-driven benefit accounts with ease. Quickly check balances, submit requests, and pay bills on the go. Securely access important account information and store digital receipts.

**Highlights:** Check balances and submit requests, Access insurance and loyalty cards, Pay bills by snapping a photo, Suspend and reestablish BASIC Card, Facial recognition sign-in, Consolidate digital receipts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⚡ Fast and efficient
- 💸 Easy reimbursement
- 🤝 Helpful customer service

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🤯 Confusing and unintuitive UI
- 🕰️ Slow processing and long wait times
- 🤔 Inconsistent and unclear policies
- 🔒 Security and login issues

**Reported bugs**

- Login screen freezes
- Verification process repeatedly failing
- Reimbursement requests being denied without reason
- Inability to access account history
- App crashing on launch after updates

**Requested features**

- Improved notification system
- More intuitive expense categorization
- Seamless integration with banking/payment apps
- Clear explanations of covered expenses
- Ability to edit/delete past transactions


## Frequently asked questions

### Is BCBSNM free?

BCBSNM is free to download, with no in-app purchases.

### Is BASIC Benefits App free?

BASIC Benefits App is free to download, with no in-app purchases.

### Which has better reviews, BCBSNM or BASIC Benefits App?

BCBSNM is rated higher. BCBSNM averages 4.6 out of 5 from 1.5K ratings, while BASIC Benefits App averages 4.4 from 2.2K ratings.

### Do BCBSNM or BASIC Benefits App have ads?

Neither BCBSNM nor BASIC Benefits App shows ads.

### Which is updated more often, BCBSNM or BASIC Benefits App?

BCBSNM ships an update fortnightly, and BASIC Benefits App fortnightly. Most recently, BCBSNM was updated on October 13, 2026 and BASIC Benefits App on October 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*