# Waitlist.Me vs OmniCounts

Waitlist.Me and OmniCounts both sit at 3.8 stars, but that hides the real split: 77% of Waitlist.Me's written reviews are positive against 50% of OmniCounts's. OmniCounts's advantage is monetization model (free vs free with in-app purchases) and update cadence (monthly vs every 2 months). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 3.8 for Waitlist.Me against 3.9 for OmniCounts. Both are backed by a comparable volume of ratings — 52 and 42 respectively. Written reviews are what separate them: 77% of Waitlist.Me's written reviews are positive against 50% of OmniCounts's.

Waitlist.Me ships an update every 2 months, OmniCounts monthly. The most recent releases landed on October 23, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | Waitlist.Me | OmniCounts |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.8 (52 ratings)](https://appshunter.io/ios/app/waitlistme/id573230074/reviews) | **[3.9 (42 ratings)](https://appshunter.io/ios/app/omnicounts/id1483430127/reviews)** |
| Number of ratings | **52** | 42 |
| Positive reviews | **77.1% of reviews** | 50.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 25 MB | 87 MB |
| Requires iOS | 13.0 | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Waitlist Me, Inc.](https://appshunter.io/developer/573230077) | [Smartcount, LLC](https://appshunter.io/developer/1441455185) |

## What reviewers say

### Waitlist.Me

[App page](https://appshunter.io/ios/app/waitlistme/id573230074)

This app streamlines customer waitlists and reservations for businesses. It replaces manual systems with digital notifications via text and phone calls, improving customer service and operational efficiency. Features include self check-in, customizable alerts, and detailed reporting.

**Highlights:** Digital waitlist management, SMS and phone call notifications, Customer self check-in, Customizable public waitlist page, Reservation and appointment scheduling, Analytics and reports, Multi-device syncing

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use and set up
- 👍 Simple waitlist and reservation application
- 👍 Great for simple scheduling needs
- 👍 Saves time for staff
- 👍 Cost-effective and high ROI

**What reviewers complain about**

- 🐛 Colors of status can't be updated on iPad
- 🐛 App does not update fast enough
- 🐛 Doesn't sync well with the website
- 🐛 Slowest app on the market for iPhone users
- 🐛 Does not stay updated on multiple devices

**Reported bugs**

- Colors of status cannot be updated on iPad
- Status colors revert after refresh
- Slow loading for iPhone users
- App does not update fast enough / sync issues
- Does not stay updated on multiple devices

**Requested features**

- Option for additional messages (more than three)
- Feature to add an additional waiting list on the same account
- Export option for names and phone numbers
- Bigger 'add button'
- Ability to turn off wait time estimates completely


### OmniCounts

[App page](https://appshunter.io/ios/app/omnicounts/id1483430127)

This app transforms your iPhone into a data collection tool for inventory management. It integrates with a cloud-based solution, requiring a pre-configured backend tenant for retail businesses. Get started by visiting the developer's website after installation.

**Highlights:** Data collection on iPhone, Inventory management integration, Backend tenant configuration required, Retail establishment use, Cloud-based solution

**In-app purchases:** none


## Frequently asked questions

### Is Waitlist.Me free?

Waitlist.Me is free to download, with no in-app purchases.

### Is OmniCounts free?

OmniCounts is free to download, with no in-app purchases.

### Which has better reviews, Waitlist.Me or OmniCounts?

OmniCounts is rated higher. Waitlist.Me averages 3.8 out of 5 from 52 ratings, while OmniCounts averages 3.9 from 42 ratings.

### Do Waitlist.Me or OmniCounts have ads?

Neither Waitlist.Me nor OmniCounts shows ads.

### Which is updated more often, Waitlist.Me or OmniCounts?

Waitlist.Me ships an update every 2 months, and OmniCounts monthly. Most recently, Waitlist.Me was updated on October 23, 2026 and OmniCounts on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*