# Global Relay vs Salesforce Authenticator

The clearest difference is rating: Salesforce Authenticator at 4.6 against Global Relay's 3.2. Salesforce Authenticator also leads on ratings volume (4.3K vs 29) and review sentiment (52% vs 28%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Salesforce Authenticator holds the better App Store score, 4.6 against 3.2. That said, the two scores are not equally well evidenced: Salesforce Authenticator has 4.3K ratings behind it against 29, so its average is the more settled of the two. Written reviews point the same way: 28% of Global Relay's written reviews are positive against 52% of Salesforce Authenticator's.

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 2, 2026 and October 18, 2026 respectively.

## The numbers

| Metric | Global Relay | Salesforce Authenticator |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.2 (29 ratings)](https://appshunter.io/ios/app/global-relay/id576031737/reviews) | **[4.6 (4.3K ratings)](https://appshunter.io/ios/app/salesforce-authenticator/id782057975/reviews)** |
| Number of ratings | 29 | **4.3K** |
| Positive reviews | 27.8% of reviews | **52.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Free | Free |
| Best chart rank | — | **#200** |
| Size | 178 MB | 57 MB |
| Requires iOS | 18.0 | **15.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Global Relay Communications Inc](https://appshunter.io/developer/388476073) | [salesforce.com](https://appshunter.io/developer/281826149) |

## What reviewers say

### Global Relay

[App page](https://appshunter.io/ios/app/global-relay/id576031737)

This enterprise communication platform ensures compliance for regulated industries. It supports secure messaging and voice across various channels, integrating with MDM for IT control. Access requires an existing customer or partner account.

**Highlights:** Unified communication platform, Compliance and security focus, Supports text, voice, and WhatsApp, BYOD and corporate program support, MDM/MAM policy control integration, Mobile, desktop, and web availability

**Features:** Siri integration

**In-app purchases:** none


### Salesforce Authenticator

[App page](https://appshunter.io/ios/app/salesforce-authenticator/id782057975)

**Currently charting:** #200 Top Free · Business (US App Store)

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

**Highlights:** Multi-factor authentication, Push notification approvals, One-time verification codes, Location-based automated approvals, Offline verification codes

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient
- 🔒 Secure authentication
- 👍 Easy to use
- 🔋 Reliable backup feature
- 👍 Convenient Apple Watch integration

**What reviewers complain about**

- 🐛 Inconsistent location tracking
- 🐛 Frequent re-authentication required
- 🐛 Unreliable push notifications
- 🐛 Compatibility issues with older devices
- 🐛 Buggy app crashes

**Reported bugs**

- Inability to add accounts without QR code or 2-word phrase
- Sudden loss of access to all accounts after phone reset
- Repeated prompts to enable location services
- Slow authentication process and delays
- Incompatibility with certain Salesforce clouds

**Requested features**

- Add biometric authentication (Face ID, Touch ID)
- Improve location-based auto-approval
- Allow customization of app icons and themes
- Provide desktop/web version of the app
- Enhance Apple Watch integration


## Frequently asked questions

### Is Global Relay free?

Global Relay is free to download, with no in-app purchases.

### Is Salesforce Authenticator free?

Salesforce Authenticator is free to download, with no in-app purchases.

### Which has better reviews, Global Relay or Salesforce Authenticator?

Salesforce Authenticator is rated higher. Global Relay averages 3.2 out of 5 from 29 ratings, while Salesforce Authenticator averages 4.6 from 4.3K ratings.

### Do Global Relay or Salesforce Authenticator have ads?

Neither Global Relay nor Salesforce Authenticator shows ads.

### Which is updated more often, Global Relay or Salesforce Authenticator?

Global Relay ships an update monthly, and Salesforce Authenticator monthly. Most recently, Global Relay was updated on October 2, 2026 and Salesforce Authenticator on October 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*