# Service NSW vs Moose Mobile

The clearest difference is rating: Service NSW at 4.6 against Moose Mobile's 2.0. Service NSW also leads on update cadence (every 2 weeks vs every 17 months) and ratings volume (591 vs 1). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Service NSW holds the better App Store score, 4.6 against 2.0. That said, the two scores are not equally well evidenced: Service NSW has 591 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 31% of Service NSW's written reviews are positive against 25% of Moose Mobile's.

Service NSW ships an update every 2 weeks, Moose Mobile every 17 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | Service NSW | Moose Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (591 ratings)](https://appshunter.io/ios/app/service-nsw/id577283433/reviews)** | [2.0 (1 ratings)](https://appshunter.io/ios/app/moose-mobile/id1259048342/reviews) |
| Number of ratings | **591** | 1 |
| Positive reviews | **31.2% of reviews** | 25.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 17 months |
| Monetization | Free | Free |
| Size | 158 MB | 7 MB |
| Requires iOS | 15.5 | **15.0** |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Service NSW](https://appshunter.io/developer/1014179350) | [Telco Pay Pty Ltd](https://appshunter.io/developer/1259048341) |

## What reviewers say

### Service NSW

[App page](https://appshunter.io/ios/app/service-nsw/id577283433)

Access essential government services and digital credentials securely. Manage driver licenses, competency cards, and more. Features quick QR code check-ins, fine payments, and access to important health information.

**Highlights:** Digital driver license, QR code check-in, View and pay fines, Access competency cards, Verify digital licenses, COVID-19 and Flu information

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Convenient digital credentials
- 🚀 Quick rego renewal
- 👍 Excellent customer service
- 👍 Improving user experience

**What reviewers complain about**

- 🐛 Frequent crashes and errors
- 🐛 Unreliable data loading
- 🐛 Difficult to navigate
- 🐛 Inconsistent functionality
- 🐛 Buggy multi-factor authentication

**Reported bugs**

- Unable to load personal details
- Inconsistent registration display
- Trouble adding licenses and credentials
- Repeated login issues
- Unreliable COVID-19 exposure notifications

**Requested features**

- Add search functionality
- Improve digital license management
- Streamline credential linking process
- Enhance COVID-19 check-in features
- Integrate with other government services


### Moose Mobile

[App page](https://appshunter.io/ios/app/moose-mobile/id1259048342)

Easily manage your mobile account on the go. Check your data usage, review past invoices, and update your personal information quickly and conveniently. Requires an internet connection for full functionality.

**Highlights:** Log in to account, Check data usage, View invoices, Update personal details, Internet connection required

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💰 Great savings on plans
- 👍 Simple and clear interface
- ✅ Reliable Australian-based support
- 🚀 Fast response with SIM orders
- ℹ️ Provides necessary usage information

**What reviewers complain about**

- 🐛 Verification codes not working
- ❌ App frequently crashes or won't open
- 🐌 Slow loading times
- 🔒 Auto-login/remember me function not working
- 💸 Hidden fees and expensive extra data

**Reported bugs**

- Verification code from email not working
- Security check codes not working
- App won't open or shows a blank white screen
- App crashes
- Auto login/remember me function not working

**Requested features**

- Biometric login options (PIN, Face ID, Touch ID)
- Dark mode
- Modernize the app interface
- Ability to cancel subscriptions in the app
- Add color and visual improvements (e.g., pie chart for data)


## Frequently asked questions

### Is Service NSW free?

Service NSW is free to download, with no in-app purchases.

### Is Moose Mobile free?

Moose Mobile is free to download, with no in-app purchases.

### Which has better reviews, Service NSW or Moose Mobile?

Service NSW is rated higher. Service NSW averages 4.6 out of 5 from 591 ratings, while Moose Mobile averages 2.0 from 1 ratings.

### Do Service NSW or Moose Mobile have ads?

Neither Service NSW nor Moose Mobile shows ads.

### Which is updated more often, Service NSW or Moose Mobile?

Service NSW ships an update every 2 weeks, and Moose Mobile every 17 months. Most recently, Service NSW was updated on November 1, 2026 and Moose Mobile on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*