# Service NSW vs My Parcel Locker

The clearest difference is rating: Service NSW at 4.6 against My Parcel Locker's 1.0. Service NSW also leads on update cadence (every 2 weeks vs every 5 months) and ratings volume (591 vs 1). My Parcel Locker's advantage is iOS requirement (11.0 vs 15.5). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Service NSW holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: Service NSW has 591 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 31% of Service NSW's written reviews are positive against 26% of My Parcel Locker's.

Service NSW ships an update every 2 weeks, My Parcel Locker every 5 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | Service NSW | My Parcel Locker |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (591 ratings)](https://appshunter.io/ios/app/service-nsw/id577283433/reviews)** | [1.0 (1 ratings)](https://appshunter.io/ios/app/my-parcel-locker/id1437529500/reviews) |
| Number of ratings | **591** | 1 |
| Positive reviews | **31.2% of reviews** | 25.9% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 5 months |
| Monetization | Free | Free |
| Size | 158 MB | 10 MB |
| Requires iOS | 15.5 | **11.0** |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Service NSW](https://appshunter.io/developer/1014179350) | [Smarte Pty Ltd](https://appshunter.io/developer/419199411) |

## What reviewers say

### Service NSW

[App page](https://appshunter.io/ios/app/service-nsw/id577283433)

Access essential government services and digital credentials securely. Manage driver licenses, competency cards, and more. Features quick QR code check-ins, fine payments, and access to important health information.

**Highlights:** Digital driver license, QR code check-in, View and pay fines, Access competency cards, Verify digital licenses, COVID-19 and Flu information

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Convenient digital credentials
- 🚀 Quick rego renewal
- 👍 Excellent customer service
- 👍 Improving user experience

**What reviewers complain about**

- 🐛 Frequent crashes and errors
- 🐛 Unreliable data loading
- 🐛 Difficult to navigate
- 🐛 Inconsistent functionality
- 🐛 Buggy multi-factor authentication

**Reported bugs**

- Unable to load personal details
- Inconsistent registration display
- Trouble adding licenses and credentials
- Repeated login issues
- Unreliable COVID-19 exposure notifications

**Requested features**

- Add search functionality
- Improve digital license management
- Streamline credential linking process
- Enhance COVID-19 check-in features
- Integrate with other government services


### My Parcel Locker

[App page](https://appshunter.io/ios/app/my-parcel-locker/id1437529500)

Never miss a package delivery again. This app provides access to secure parcel lockers at your address. Receive a one-time code via notification, scan it at the kiosk, and retrieve your parcel 24/7.

**Highlights:** Retrieve package deliveries, Secure parcel locker access, Receive one-time access codes, 24/7 parcel collection, Easy to set up and use

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Service NSW free?

Service NSW is free to download, with no in-app purchases.

### Is My Parcel Locker free?

My Parcel Locker is free to download, with no in-app purchases.

### Which has better reviews, Service NSW or My Parcel Locker?

Service NSW is rated higher. Service NSW averages 4.6 out of 5 from 591 ratings, while My Parcel Locker averages 1.0 from 1 ratings.

### Do Service NSW or My Parcel Locker have ads?

Neither Service NSW nor My Parcel Locker shows ads.

### Which is updated more often, Service NSW or My Parcel Locker?

Service NSW ships an update every 2 weeks, and My Parcel Locker every 5 months. Most recently, Service NSW was updated on November 1, 2026 and My Parcel Locker on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*