# Service NSW vs MyAussie

The clearest difference is review sentiment: MyAussie at 80% against Service NSW's 31%. Service NSW's advantage is rating (4.6 vs 4.1) and ratings volume (581 vs 8). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Service NSW holds the better App Store score, 4.6 against 4.1. That said, the two scores are not equally well evidenced: Service NSW has 581 ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 31% of Service NSW's written reviews are positive against 80% of MyAussie's, so the app with the better star average is not the one people write more warmly about.

Service NSW ships an update every 2 weeks, MyAussie every 3 weeks. Both last shipped on October 20, 2026.

## The numbers

| Metric | Service NSW | MyAussie |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (581 ratings)](https://appshunter.io/ios/app/service-nsw/id577283433/reviews)** | [4.1 (8 ratings)](https://appshunter.io/ios/app/myaussie/id1455414782/reviews) |
| Number of ratings | **581** | 8 |
| Positive reviews | 31.2% of reviews | **80.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 158 MB | 47 MB |
| Requires iOS | **15.5** | 16.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Service NSW](https://appshunter.io/developer/1014179350) | [Aussie Broadband Ltd](https://appshunter.io/developer/1455414781) |

## What reviewers say

### Service NSW

[App page](https://appshunter.io/ios/app/service-nsw/id577283433)

Access essential government services and digital credentials securely. Manage driver licenses, competency cards, and more. Features quick QR code check-ins, fine payments, and access to important health information.

**Highlights:** Digital driver license, QR code check-in, View and pay fines, Access competency cards, Verify digital licenses, COVID-19 and Flu information

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Convenient digital credentials
- 🚀 Quick rego renewal
- 👍 Excellent customer service
- 👍 Improving user experience

**What reviewers complain about**

- 🐛 Frequent crashes and errors
- 🐛 Unreliable data loading
- 🐛 Difficult to navigate
- 🐛 Inconsistent functionality
- 🐛 Buggy multi-factor authentication

**Reported bugs**

- Unable to load personal details
- Inconsistent registration display
- Trouble adding licenses and credentials
- Repeated login issues
- Unreliable COVID-19 exposure notifications

**Requested features**

- Add search functionality
- Improve digital license management
- Streamline credential linking process
- Enhance COVID-19 check-in features
- Integrate with other government services


### MyAussie

[App page](https://appshunter.io/ios/app/myaussie/id1455414782)

Manage your Aussie Broadband account with ease. Track usage, diagnose and report faults, monitor outages, and update your plan. You can also make payments and set up payment plans.

**Highlights:** Track usage, Diagnose and lodge faults, Track outages and maintenance, Update plan and add services, Make payments, Set up payment plans

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Comprehensive features
- 🚀 Reliable connection
- 👍 Excellent customer service
- 🚀 Seamless app experience

**What reviewers complain about**

- 🐛 Buggy app updates
- 🔒 Poor security (login issues)
- 🐛 Notification issues
- 🐛 Inconsistent user experience
- 🐛 Slow support response times

**Reported bugs**

- App freezes on launch
- Login screen issues
- Notification badge not clearing
- Incompatibility with newer devices

**Requested features**

- Dark mode option
- Ability to switch between accounts
- Improved notification management
- More detailed usage tracking


## Frequently asked questions

### Is Service NSW free?

Service NSW is free to download, with no in-app purchases.

### Is MyAussie free?

MyAussie is free to download, with no in-app purchases.

### Which has better reviews, Service NSW or MyAussie?

Service NSW is rated higher. Service NSW averages 4.6 out of 5 from 581 ratings, while MyAussie averages 4.1 from 8 ratings.

### Do Service NSW or MyAussie have ads?

Neither Service NSW nor MyAussie shows ads.

### Which is updated more often, Service NSW or MyAussie?

Service NSW ships an update every 2 weeks, and MyAussie every 3 weeks. Most recently, Service NSW was updated on October 20, 2026 and MyAussie on October 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*