# Service NSW vs My Telsim

The clearest difference is rating: My Telsim at 5.0 against Service NSW's 4.6. Service NSW's advantage is ratings volume (596 vs 3). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Telsim holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Service NSW has 596 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 31% of Service NSW's written reviews are positive against 29% of My Telsim's, so the app with the better star average is not the one people write more warmly about.

Service NSW ships an update every 2 weeks, My Telsim fortnightly. The most recent releases landed on November 10, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Service NSW | My Telsim |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (596 ratings)](https://appshunter.io/ios/app/service-nsw/id577283433/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/my-telsim/id6444095539/reviews)** |
| Number of ratings | **596** | 3 |
| Positive reviews | **31.0% of reviews** | 28.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Fortnightly |
| Monetization | Free | Free |
| Size | 158 MB | 46 MB |
| Requires iOS | 15.5 | **15.1** |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Service NSW](https://appshunter.io/developer/1014179350) | [Kangaroo Telecom Pty Ltd](https://appshunter.io/developer/1652263104) |

## What reviewers say

### Service NSW

[App page](https://appshunter.io/ios/app/service-nsw/id577283433)

Access essential government services and digital credentials securely. Manage driver licenses, competency cards, and more. Features quick QR code check-ins, fine payments, and access to important health information.

**Highlights:** Digital driver license, QR code check-in, View and pay fines, Access competency cards, Verify digital licenses, COVID-19 and Flu information

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Convenient digital credentials
- 🚀 Quick rego renewal
- 👍 Excellent customer service
- 👍 Improving user experience

**What reviewers complain about**

- 🐛 Frequent crashes and errors
- 🐛 Unreliable data loading
- 🐛 Difficult to navigate
- 🐛 Inconsistent functionality
- 🐛 Buggy multi-factor authentication

**Reported bugs**

- Unable to load personal details
- Inconsistent registration display
- Trouble adding licenses and credentials
- Repeated login issues
- Unreliable COVID-19 exposure notifications

**Requested features**

- Add search functionality
- Improve digital license management
- Streamline credential linking process
- Enhance COVID-19 check-in features
- Integrate with other government services


### My Telsim

[App page](https://appshunter.io/ios/app/my-telsim/id6444095539)

Manage your mobile account 24/7 with features like balance checks, recharges, and plan management. Access transaction history, download invoices, and purchase extra data. Get assistance through online support and messaging.

**Highlights:** Account summary, Balance check, Recharge services, Plan management, Transaction history, Download invoices, Buy extra data

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Service NSW free?

Service NSW is free to download, with no in-app purchases.

### Is My Telsim free?

My Telsim is free to download, with no in-app purchases.

### Which has better reviews, Service NSW or My Telsim?

My Telsim is rated higher. Service NSW averages 4.6 out of 5 from 596 ratings, while My Telsim averages 5.0 from 3 ratings.

### Do Service NSW or My Telsim have ads?

Neither Service NSW nor My Telsim shows ads.

### Which is updated more often, Service NSW or My Telsim?

Service NSW ships an update every 2 weeks, and My Telsim fortnightly. Most recently, Service NSW was updated on November 10, 2026 and My Telsim on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*