# Service NSW vs Emergency Plus

The clearest difference is update cadence: Service NSW at fortnightly against Emergency Plus's every 9 months. Service NSW also leads on ratings volume (573 vs 2). Emergency Plus's advantage is rating (5.0 vs 4.6) and review sentiment (49% vs 31%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Emergency Plus holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Service NSW has 573 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 31% of Service NSW's written reviews are positive against 49% of Emergency Plus's.

Service NSW ships an update fortnightly, Emergency Plus every 9 months. The most recent releases landed on September 25, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | Service NSW | Emergency Plus |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (573 ratings)](https://appshunter.io/ios/app/service-nsw/id577283433/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/emergency-plus/id691814685/reviews)** |
| Number of ratings | **573** | 2 |
| Positive reviews | 31.3% of reviews | **48.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 9 months |
| Monetization | Free | Free |
| Size | 154 MB | 42 MB |
| Requires iOS | 15.5 | **15.1** |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Service NSW](https://appshunter.io/developer/1014179350) | [National Triple Zero Awareness Work Group](https://appshunter.io/developer/963596999) |

## What reviewers say

### Service NSW

[App page](https://appshunter.io/ios/app/service-nsw/id577283433)

Access essential government services and digital credentials securely. Manage driver licenses, competency cards, and more. Features quick QR code check-ins, fine payments, and access to important health information.

**Highlights:** Digital driver license, QR code check-in, View and pay fines, Access competency cards, Verify digital licenses, COVID-19 and Flu information

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Convenient digital credentials
- 🚀 Quick rego renewal
- 👍 Excellent customer service
- 👍 Improving user experience

**What reviewers complain about**

- 🐛 Frequent crashes and errors
- 🐛 Unreliable data loading
- 🐛 Difficult to navigate
- 🐛 Inconsistent functionality
- 🐛 Buggy multi-factor authentication

**Reported bugs**

- Unable to load personal details
- Inconsistent registration display
- Trouble adding licenses and credentials
- Repeated login issues
- Unreliable COVID-19 exposure notifications

**Requested features**

- Add search functionality
- Improve digital license management
- Streamline credential linking process
- Enhance COVID-19 check-in features
- Integrate with other government services


### Emergency Plus

[App page](https://appshunter.io/ios/app/emergency-plus/id691814685)

This app helps you quickly call emergency services and accurately share your location. It provides direct access to Triple Zero (000) and other essential emergency numbers, utilizing GPS and what3words for precise location identification, even offline.

**Highlights:** Quick emergency calls, Accurate location sharing, GPS functionality, what3words integration, Offline location support, Access to Triple Zero (000)

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Great idea and concept
- 🚀 Works well for many users
- 💡 Useful in emergencies
- ✅ Easy to use
- 📍 Accurate location sharing

**What reviewers complain about**

- 🐛 Crashes frequently
- ❌ Unreliable GPS/address
- 🔴 Poor color contrast
- 🚫 Not backward compatible
- 📱 Requires latest OS

**Reported bugs**

- App crashes seconds after opening
- Call drops out
- Address shown is incorrect
- GPS location inaccurate
- App crashes on older iPhones (iPhone 8)

**Requested features**

- Ability to copy/paste GPS location
- Changeable font colors
- Save home/work addresses
- Add metronome for CPR cadence
- Flashing screen for CPR cadence


## Frequently asked questions

### Is Service NSW free?

Service NSW is free to download, with no in-app purchases.

### Is Emergency Plus free?

Emergency Plus is free to download, with no in-app purchases.

### Which has better reviews, Service NSW or Emergency Plus?

Emergency Plus is rated higher. Service NSW averages 4.6 out of 5 from 573 ratings, while Emergency Plus averages 5.0 from 2 ratings.

### Do Service NSW or Emergency Plus have ads?

Neither Service NSW nor Emergency Plus shows ads.

### Which is updated more often, Service NSW or Emergency Plus?

Service NSW ships an update fortnightly, and Emergency Plus every 9 months. Most recently, Service NSW was updated on September 25, 2026 and Emergency Plus on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*