# Service NSW vs Belong

The clearest difference is update cadence: Service NSW at every 2 weeks against Belong's every 3 months. On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Service NSW ships an update every 2 weeks, Belong every 3 months. Both last shipped on October 26, 2026.

## The numbers

| Metric | Service NSW | Belong |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (585 ratings)](https://appshunter.io/ios/app/service-nsw/id577283433/reviews)** | — |
| Number of ratings | **585** | — |
| Positive reviews | 31.2% of reviews | **34.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 3 months |
| Monetization | Free | Free |
| Size | 158 MB | 31 MB |
| Requires iOS | **15.5** | 16.4 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Service NSW](https://appshunter.io/developer/1014179350) | [Telstra Corporation Ltd](https://appshunter.io/developer/315429741) |

## What reviewers say

### Service NSW

[App page](https://appshunter.io/ios/app/service-nsw/id577283433)

Access essential government services and digital credentials securely. Manage driver licenses, competency cards, and more. Features quick QR code check-ins, fine payments, and access to important health information.

**Highlights:** Digital driver license, QR code check-in, View and pay fines, Access competency cards, Verify digital licenses, COVID-19 and Flu information

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Convenient digital credentials
- 🚀 Quick rego renewal
- 👍 Excellent customer service
- 👍 Improving user experience

**What reviewers complain about**

- 🐛 Frequent crashes and errors
- 🐛 Unreliable data loading
- 🐛 Difficult to navigate
- 🐛 Inconsistent functionality
- 🐛 Buggy multi-factor authentication

**Reported bugs**

- Unable to load personal details
- Inconsistent registration display
- Trouble adding licenses and credentials
- Repeated login issues
- Unreliable COVID-19 exposure notifications

**Requested features**

- Add search functionality
- Improve digital license management
- Streamline credential linking process
- Enhance COVID-19 check-in features
- Integrate with other government services


### Belong

[App page](https://appshunter.io/ios/app/belong/id929905619)

This app offers affordable mobile and internet plans with simple features and pricing. It provides reliable coverage across Australia and robust security to protect against cyber threats. Users can easily manage their accounts online or through various support channels.

**Highlights:** Low-cost plans, Trusted Australian network, Self-management online, Phone, chat, email support, Cyber threat blocking

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Simple and easy to use
- 💰 Great value and affordable pricing
- 📶 Reliable service and good coverage (on Telstra network)
- 🔄 Data rollover and sharing features
- ✅ Seamless setup and migration

**What reviewers complain about**

- 🐌 Slow app performance and loading times
- 🐛 App glitches and crashes
- ❌ Difficult or frustrating login process
- 📉 Inconsistent internet speed, especially at peak times
- 🗣️ Poor customer service and communication issues

**Reported bugs**

- App doesn't load or shows blank screen
- Login process fails or loops
- Cannot download invoices from the app
- App crashes frequently
- QR code scanner not working

**Requested features**

- Major app redesign needed
- App features should be native, not webpages
- More data top-up options
- iPad version of the app
- Option to turn off auto-recharge


## Frequently asked questions

### Is Service NSW free?

Service NSW is free to download, with no in-app purchases.

### Is Belong free?

Belong is free to download, with no in-app purchases.

### Do Service NSW or Belong have ads?

Neither Service NSW nor Belong shows ads.

### Which is updated more often, Service NSW or Belong?

Service NSW ships an update every 2 weeks, and Belong every 3 months. Most recently, Service NSW was updated on October 26, 2026 and Belong on October 26, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*