# Service NSW vs AGL

The clearest difference is monetization model: Service NSW at free against AGL's free with in-app purchases. Service NSW also leads on iOS requirement (15.5 vs 17.0). AGL's advantage is ratings volume (52K vs 585) and review sentiment (42% vs 31%). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for Service NSW against 4.7 for AGL. That said, the two scores are not equally well evidenced: AGL has 52K ratings behind it against 585, so its average is the more settled of the two. Written reviews are what separate them: 31% of Service NSW's written reviews are positive against 42% of AGL's.

Service NSW ships an update every 2 weeks, AGL every 3 weeks. The most recent releases landed on October 26, 2026 and October 28, 2026 respectively.

## The numbers

| Metric | Service NSW | AGL |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (585 ratings)](https://appshunter.io/ios/app/service-nsw/id577283433/reviews) | **[4.7 (52K ratings)](https://appshunter.io/ios/app/agl/id979410553/reviews)** |
| Number of ratings | 585 | **52K** |
| Positive reviews | 31.2% of reviews | **41.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 3 weeks |
| Monetization | **Free** | Free with in-app purchases |
| Size | 158 MB | 119 MB |
| Requires iOS | **15.5** | 17.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Service NSW](https://appshunter.io/developer/1014179350) | [AGL Energy Limited](https://appshunter.io/developer/323220375) |

## What reviewers say

### Service NSW

[App page](https://appshunter.io/ios/app/service-nsw/id577283433)

Access essential government services and digital credentials securely. Manage driver licenses, competency cards, and more. Features quick QR code check-ins, fine payments, and access to important health information.

**Highlights:** Digital driver license, QR code check-in, View and pay fines, Access competency cards, Verify digital licenses, COVID-19 and Flu information

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Convenient digital credentials
- 🚀 Quick rego renewal
- 👍 Excellent customer service
- 👍 Improving user experience

**What reviewers complain about**

- 🐛 Frequent crashes and errors
- 🐛 Unreliable data loading
- 🐛 Difficult to navigate
- 🐛 Inconsistent functionality
- 🐛 Buggy multi-factor authentication

**Reported bugs**

- Unable to load personal details
- Inconsistent registration display
- Trouble adding licenses and credentials
- Repeated login issues
- Unreliable COVID-19 exposure notifications

**Requested features**

- Add search functionality
- Improve digital license management
- Streamline credential linking process
- Enhance COVID-19 check-in features
- Integrate with other government services


### AGL

[App page](https://appshunter.io/ios/app/agl/id979410553)

Manage your energy, internet, and mobile accounts in one place. Track electricity and gas usage, view bills, monitor data, and manage solar energy systems. Get support and access exclusive offers.

**Highlights:** Track energy consumption, View and manage bills, Monitor internet and mobile plans, Manage solar energy systems, Update payment methods, 24/7 chat support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Helpful for tracking usage
- 💡 Useful for budgeting
- 👍 Informative and insightful
- 👍 Great app overall

**What reviewers complain about**

- 🐛 Inaccurate data and billing information
- 🐛 Slow or delayed data updates
- 🐛 Confusing or misleading usage information
- 🔒 Poor customer service and support
- 🐛 App crashes and glitches

**Reported bugs**

- Inability to log in or access account
- Incorrect or missing usage data
- Billing issues and discrepancies
- App crashes and freezes
- Unreliable performance and functionality

**Requested features**

- Faster data updates and real-time usage tracking
- Improved billing transparency and accuracy
- Integration of gas and electricity accounts
- More detailed usage analytics and insights
- Ability to export data and usage history


## Frequently asked questions

### Is Service NSW free?

Service NSW is free to download, with no in-app purchases.

### Is AGL free?

AGL is free to download, with no in-app purchases.

### Which has better reviews, Service NSW or AGL?

AGL is rated higher. Service NSW averages 4.6 out of 5 from 585 ratings, while AGL averages 4.7 from 52K ratings.

### Do Service NSW or AGL have ads?

Neither Service NSW nor AGL shows ads.

### Which is updated more often, Service NSW or AGL?

Service NSW ships an update every 2 weeks, and AGL every 3 weeks. Most recently, Service NSW was updated on October 26, 2026 and AGL on October 28, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*