# Client Access vs Auto

The clearest difference is rating: Auto at 4.7 against Client Access's 4.0. Auto also leads on ratings volume (5.8K vs 155). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Auto holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: Auto has 5.8K ratings behind it against 155, so its average is the more settled of the two. Written reviews complicate that: 28% of Client Access's written reviews are positive against 25% of Auto's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 5 weeks. The most recent releases landed on October 9, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | Client Access | Auto |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.0 (155 ratings)](https://appshunter.io/ios/app/client-access/id583365721/reviews) | **[4.7 (5.8K ratings)](https://appshunter.io/ios/app/auto-owners-mobile/id1250194133/reviews)** |
| Number of ratings | 155 | **5.8K** |
| Positive reviews | **28.0% of reviews** | 25.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | Every 5 weeks |
| Monetization | Free | Free |
| Size | 74 MB | 25 MB |
| Requires iOS | **15.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Raymond James Financial](https://appshunter.io/developer/536927242) | [Auto-Owners Insurance](https://appshunter.io/developer/1250194132) |

## What reviewers say

### Client Access

[App page](https://appshunter.io/ios/app/client-access/id583365721)

Manage your investment portfolio, transfer funds, and deposit checks securely on your mobile device. Access account balances, market information, and financial documents anytime. It offers a secure vault for storing important papers and provides tools for in-depth financial reviews.

**Highlights:** View account balances and investment values, Transfer funds and deposit checks, Access market information, Store financial documents securely, Analyze asset allocation, Contact financial advisor

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use interface
- 🚀 Fast performance and quick access to information
- 📊 Comprehensive account and portfolio information
- 🔒 Secure authentication options (Face ID, Touch ID)
- 📱 Mobile check deposit feature works well

**What reviewers complain about**

- 🐛 Persistent login issues and authentication failures
- 🐛 App crashes and freezes frequently
- 📉 Lacks data visualization and charting capabilities
- 📊 Missing critical portfolio information and metrics
- 🔍 Poor search functionality (app not discoverable by bank name)

**Reported bugs**

- Login button greyed out or unresponsive
- Verification codes delayed or stuck in system
- App displays white screen on launch
- Password authentication fails despite correct credentials
- Face ID and Touch ID functionality broken

**Requested features**

- Add graphing and charting capabilities for portfolio performance
- Enable historical data viewing and trend analysis over time
- Implement frozen headers when scrolling through portfolio data
- Add ability to trade mutual funds and stocks
- Display daily change and month-to-date change in account overview


### Auto

[App page](https://appshunter.io/ios/app/auto-owners-mobile/id1250194133)

Manage your insurance policies, payments, and claims conveniently on the go. Access ID cards, request roadside assistance, and submit claims with ease. Stay informed with alerts and paperless document options.

**Highlights:** Policy management, Bill payments, Automatic payments, Roadside assistance requests, Glass claim submission, Claim status tracking, ID card access

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Clean and intuitive user interface design
- 📋 Easy access to policy documents and information
- 💳 Convenient bill payment functionality
- 📱 Fingerprint/Face ID authentication available
- 🎯 Comprehensive policy management in one place

**What reviewers complain about**

- 🐛 Persistent login failures and spinning loading screens
- ❌ Only displays auto policies, not all policy types
- ⚠️ Frequent app crashes and freezing
- 📱 Incompatible with older iOS versions and devices
- 🔄 Requires forced redirects to app from web browser

**Reported bugs**

- Login page hangs indefinitely with spinning wheel
- App crashes immediately upon opening
- Password reset creates infinite loop
- Account creation fails with vague error messages
- iOS 14+ compatibility issues

**Requested features**

- Print and export PDF functionality
- Save documents to files or cloud storage
- Apple Wallet integration for insurance cards
- Dark mode option
- Support for all policy types (home, boat, etc.)


## Frequently asked questions

### Is Client Access free?

Client Access is free to download, with no in-app purchases.

### Is Auto free?

Auto is free to download, with no in-app purchases.

### Which has better reviews, Client Access or Auto?

Auto is rated higher. Client Access averages 4.0 out of 5 from 155 ratings, while Auto averages 4.7 from 5.8K ratings.

### Do Client Access or Auto have ads?

Neither Client Access nor Auto shows ads.

### Which is updated more often, Client Access or Auto?

Client Access ships an update every 5 weeks, and Auto every 5 weeks. Most recently, Client Access was updated on October 9, 2026 and Auto on October 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*