# 中国移动（手机营业厅） vs 云客服

The clearest difference is rating: 云客服 at 5.0 against 中国移动（手机营业厅）'s 4.5. 云客服 also leads on ads (none vs shown) and iOS requirement (9.0 vs 13.0). 中国移动（手机营业厅）'s advantage is ratings volume (42K vs 1) and chart position (#171 vs unranked). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

云客服 holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: 中国移动（手机营业厅） has 42K ratings behind it against 1, so its average is the more settled of the two.

中国移动（手机营业厅） ships an update every 4 weeks, 云客服 every 2 months. The most recent releases landed on November 1, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | 中国移动（手机营业厅） | 云客服 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (42K ratings)](https://appshunter.io/ios/app/id583700738/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/id895736355/reviews)** |
| Number of ratings | **42K** | 1 |
| Positive reviews | 26.3% of reviews | — |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 4 weeks** | Every 2 months |
| Best chart rank | **#171** | — |
| Size | 423 MB | 62 MB |
| Requires iOS | 13.0 | **9.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [中移在线](https://appshunter.io/developer/1004816016) | [wei wen jia information technology Co.,Ltd.](https://appshunter.io/developer/931502731) |

## What reviewers say

### 中国移动（手机营业厅）

[App page](https://appshunter.io/ios/app/id583700738)

**Currently charting:** #171 Top Free · Utilities (US App Store)

This national mobile service app provides comprehensive online services for users of China Mobile across all provinces, offering functions like bill payment, account management, rewards redemption, and more. With features catered for user convenience and accessibility, it aims to enhance the online experience for China Mobile customers. Sign up now for a more personalized and engaging mobile service experience!

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient
- 🚀 Easy to use
- 💡 Helpful customer service
- 🚀 Satisfactory service

**What reviewers complain about**

- 🐛 Frequent crashes
- 🔍 Difficult to navigate
- 💸 Excessive ads
- 🐛 Unreliable performance
- 🔒 Security issues

**Reported bugs**

- Login failures
- Inability to cancel services
- Inconsistent sync of account information
- Charging issues for overseas users

**Requested features**

- Dark mode option
- Improved login process
- Better organization of features
- Enhanced data tracking
- Expanded language support


### 云客服

[App page](https://appshunter.io/ios/app/id895736355)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 中国移动（手机营业厅） free?

中国移动（手机营业厅） is free to download, with no in-app purchases.

### Is 云客服 free?

云客服 is free to download, with no in-app purchases.

### Which has better reviews, 中国移动（手机营业厅） or 云客服?

云客服 is rated higher. 中国移动（手机营业厅） averages 4.5 out of 5 from 42K ratings, while 云客服 averages 5.0 from 1 ratings.

### Do 中国移动（手机营业厅） or 云客服 have ads?

中国移动（手机营业厅） shows ads; 云客服 does not.

### Which is updated more often, 中国移动（手机营业厅） or 云客服?

中国移动（手机营业厅） ships an update every 4 weeks, and 云客服 every 2 months. Most recently, 中国移动（手机营业厅） was updated on November 1, 2026 and 云客服 on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*