# IBX vs Keystone First Mobile

The clearest difference is rating: IBX at 4.3 against Keystone First Mobile's 1.8. IBX also leads on ratings volume (557 vs 30) and update cadence (monthly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

IBX holds the better App Store score, 4.3 against 1.8. That said, the two scores are not equally well evidenced: IBX has 557 ratings behind it against 30, so its average is the more settled of the two. Written reviews point the same way: 17% of IBX's written reviews are positive against 6% of Keystone First Mobile's.

IBX ships an update monthly, Keystone First Mobile every 2 months. The most recent releases landed on September 24, 2026 and September 15, 2026 respectively.

## The numbers

| Metric | IBX | Keystone First Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (557 ratings)](https://appshunter.io/ios/app/ibx/id584785907/reviews)** | [1.8 (30 ratings)](https://appshunter.io/ios/app/keystone-first-mobile/id1185532870/reviews) |
| Number of ratings | **557** | 30 |
| Positive reviews | **16.7% of reviews** | 5.9% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 2 months |
| Monetization | Free | Free |
| Size | 438 MB | 16 MB |
| Requires iOS | **15.1** | 15.6 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 12+ | 12+ |
| Developer | [Independence Blue Cross](https://appshunter.io/developer/431858152) | [Keystone Family Health Plan](https://appshunter.io/developer/1185532869) |

## What reviewers say

### IBX

[App page](https://appshunter.io/ios/app/ibx/id584785907)

Access your health plan information from Independence Blue Cross on your mobile device. Easily view claims, benefits, and use mobile-friendly ID cards with an optimized interface for on-the-go access.

**Highlights:** Access health information on-the-go, View claims and benefits, Optimized home screen, Mobile-friendly ID cards, Improved navigation

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Intuitive navigation
- 💡 Helpful wellness resources
- 🚀 Improved app performance

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔒 Login and authentication issues
- 👎 Difficult to find information
- 👎 Unreliable app functionality

**Reported bugs**

- Login screen freezes
- Cost estimate tool not working
- Unable to add ID card to wallet
- Inconsistent app performance

**Requested features**

- Add biometric login options
- Improve claims and billing features
- Enhance provider search capabilities
- Integrate seamless in-app payments


### Keystone First Mobile

[App page](https://appshunter.io/ios/app/keystone-first-mobile/id1185532870)

Manage your healthcare plan and access important information on the go. This app provides members with a digital ID card, medicine tracking, and a tool to find doctors and hospitals. It also offers resources and contact information for the health plan.

**Highlights:** Digital member ID card, Medicine tracking and reminders, Find doctors and hospitals, Access provider information, View health plan resources, Contact health plan

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is IBX free?

IBX is free to download, with no in-app purchases.

### Is Keystone First Mobile free?

Keystone First Mobile is free to download, with no in-app purchases.

### Which has better reviews, IBX or Keystone First Mobile?

IBX is rated higher. IBX averages 4.3 out of 5 from 557 ratings, while Keystone First Mobile averages 1.8 from 30 ratings.

### Do IBX or Keystone First Mobile have ads?

Neither IBX nor Keystone First Mobile shows ads.

### Which is updated more often, IBX or Keystone First Mobile?

IBX ships an update monthly, and Keystone First Mobile every 2 months. Most recently, IBX was updated on September 24, 2026 and Keystone First Mobile on September 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*