# JPay vs ConnectNetwork by GTL

The clearest difference is ads: JPay at none against ConnectNetwork by GTL's shown. JPay also leads on ratings volume (13K vs 323). ConnectNetwork by GTL's advantage is device support (3 vs 1). On price, rating, review sentiment and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 2.3 for JPay against 2.3 for ConnectNetwork by GTL. That said, the two scores are not equally well evidenced: JPay has 13K ratings behind it against 323, so its average is the more settled of the two. Written reviews are what separate them: 8% of JPay's written reviews are positive against 5% of ConnectNetwork by GTL's.

JPay ships an update every 2 months, ConnectNetwork by GTL every 3 months. The most recent releases landed on October 31, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | JPay | ConnectNetwork by GTL |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.3 (13K ratings)](https://appshunter.io/ios/app/jpay/id584959322/reviews)** | [2.3 (323 ratings)](https://appshunter.io/ios/app/connectnetwork-by-gtl/id945415587/reviews) |
| Number of ratings | **13K** | 323 |
| Positive reviews | **7.6% of reviews** | 5.0% of reviews |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #177 | **#169** |
| Size | 33 MB | 26 MB |
| Requires iOS | 18 | **17.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 17+ | 17+ |
| Developer | [JPay LLC](https://appshunter.io/developer/584959325) | [Global Tel Link Corporation](https://appshunter.io/developer/945415586) |

## What reviewers say

### JPay

[App page](https://appshunter.io/ios/app/jpay/id584959322)

**Currently charting:** #177 Top Free · Finance (US App Store)

Easily connect with and support incarcerated individuals. Send money, emails, photos, eCards, and videograms. Purchase tablets and fund media accounts for your contact.

**Highlights:** Send money to trust accounts, Send and receive emails and photos, Send eCards and videograms, Purchase tablets for contacts, Fund media accounts, Schedule recurring money transfers

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Lightning-fast communication
- 👍 Convenient way to stay in touch
- 🤝 Helps maintain family connections
- 💡 Innovative video and photo sharing features

**What reviewers complain about**

- 🐛 Frequent app crashes and glitches
- ⏱️ Delayed message delivery
- 💰 Expensive fees and stamps
- 🤔 Confusing and unintuitive interface
- 🚫 Unreliable service and frequent outages

**Reported bugs**

- Login issues and inability to access accounts
- Disappearing messages and photos
- Stamps not being properly deducted or credited
- Compatibility problems with newer device updates

**Requested features**

- Read receipts for messages
- Ability to view full message history
- Improved notification system
- Easier photo/video attachment process
- Support for more currencies and countries


### ConnectNetwork by GTL

[App page](https://appshunter.io/ios/app/connectnetwork-by-gtl/id945415587)

**Currently charting:** #169 Top Free · Finance (US App Store)

This app allows users to manage their accounts, make deposits for various services, and send messages, photos, and videos to incarcerated individuals. It offers a convenient cash payment option and enables communication with loved ones.

**Highlights:** Create and manage accounts, Make payments and deposits, Send messages, photos, and videos, Walk-In-Retail cash payment option, Manage inmate communication credits

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 💻 Easy to use app
- 💰 Affordable communication option
- 🤳 Allows photo/video sharing

**What reviewers complain about**

- ⚠️ Frequent app crashes
- 🕰️ Slow message delivery
- 🔒 Account login issues
- 💸 Expensive call/message fees
- 🤖 Poor customer service

**Reported bugs**

- App freezes when trying to send messages
- Inconsistent account balance display
- Inability to find/add incarcerated loved ones
- Frequent app crashes after updates

**Requested features**

- Add notification system for new messages
- Improve message delivery speed
- Allow account management features (edit profile, delete numbers)
- Reduce communication fees


## Frequently asked questions

### Is JPay free?

JPay is free to download, with no in-app purchases.

### Is ConnectNetwork by GTL free?

ConnectNetwork by GTL is free to download, with no in-app purchases.

### Which has better reviews, JPay or ConnectNetwork by GTL?

JPay is rated higher. JPay averages 2.3 out of 5 from 13K ratings, while ConnectNetwork by GTL averages 2.3 from 323 ratings.

### Do JPay or ConnectNetwork by GTL have ads?

ConnectNetwork by GTL shows ads; JPay does not.

### Which is updated more often, JPay or ConnectNetwork by GTL?

JPay ships an update every 2 months, and ConnectNetwork by GTL every 3 months. Most recently, JPay was updated on October 31, 2026 and ConnectNetwork by GTL on October 29, 2026.

### Which is more popular, JPay or ConnectNetwork by GTL?

JPay currently peaks at #177 in the App Store charts, and ConnectNetwork by GTL at #169. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*