# Calgary 311 vs PRIME Wire

The clearest difference is rating: PRIME Wire at 4.7 against Calgary 311's 3.5. PRIME Wire also leads on ratings volume (1K vs 2) and review sentiment (39% vs 26%). Calgary 311's advantage is update cadence (every 2 months vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PRIME Wire holds the better App Store score, 4.7 against 3.5. That said, the two scores are not equally well evidenced: PRIME Wire has 1K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 26% of Calgary 311's written reviews are positive against 39% of PRIME Wire's.

Calgary 311 ships an update every 2 months, PRIME Wire every 6 months. The most recent releases landed on November 1, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | Calgary 311 | PRIME Wire |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.5 (2 ratings)](https://appshunter.io/ios/app/calgary-311/id586152390/reviews) | **[4.7 (1K ratings)](https://appshunter.io/ios/app/prime-wire/id1361292944/reviews)** |
| Number of ratings | 2 | **1K** |
| Positive reviews | 26.4% of reviews | **39.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 6 months |
| Monetization | Free | Free |
| Size | 25 MB | 218 MB |
| Requires iOS | **13.4** | 14.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 12+ |
| Developer | [The City of Calgary](https://appshunter.io/developer/364373992) | [Prime Wire and Cable, Inc.](https://appshunter.io/developer/1361292943) |

## What reviewers say

### Calgary 311

[App page](https://appshunter.io/ios/app/calgary-311/id586152390)

Easily report issues and request City services directly from your smartphone. Submit concerns with photos and location, track request status in real-time, and stay updated with City news.

**Highlights:** Effortless reporting with photos and location, Real-time request status updates, User-friendly interface, Multiple photo uploads, City of Calgary news feed

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great for reporting graffiti
- 👍 Efficient for dead animal removal
- 👍 Helpful for reporting potholes
- 👍 Useful for reporting traffic lights
- 👍 Good for reporting path repair

**What reviewers complain about**

- 😞 City never actions requests
- 😞 Impossible to accomplish anything
- 😞 Too complicated to use
- 😞 Needs to be simplified
- 😞 App is showing blank

**Reported bugs**

- Report Submission Failed error
- Black screen when trying to take photos
- App is showing blank in calendar
- App quit working
- Won't send any reports

**Requested features**

- Add a search bar to services list
- Make app simplified and usable
- Add 'other' drop down option for reporting
- Make all reporting options available online/app
- Add a search function for requests


### PRIME Wire

[App page](https://appshunter.io/ios/app/prime-wire/id1361292944)

Control connected devices wirelessly from anywhere. Schedule custom timers for lighting and appliances, and manage multiple devices simultaneously. Receive alerts when devices activate, offering convenient home automation.

**Highlights:** Wireless device control, Custom timer schedules, Manual ON/OFF control, Smart Scenes for multiple devices, Add and configure multiple devices, Push notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Works as advertised
- 🚀 Simple setup
- 🚀 Reliable functionality
- 👍 Consistent performance

**What reviewers complain about**

- 🐛 Connectivity issues
- 🐛 Unreliable in cold weather
- 🐛 Buggy app updates
- 🔒 Security/privacy concerns
- 🐛 Difficulty pairing devices

**Reported bugs**

- App crashes after iOS updates
- Devices randomly going offline
- Unable to log in or change password
- Schedules/timers not working as expected
- Inability to add or control individual plugs

**Requested features**

- Siri/HomeKit integration
- Auto-shutoff timer option
- Improved app UI/UX
- Better cold weather performance
- More reliable connectivity


## Frequently asked questions

### Is Calgary 311 free?

Calgary 311 is free to download, with no in-app purchases.

### Is PRIME Wire free?

PRIME Wire is free to download, with no in-app purchases.

### Which has better reviews, Calgary 311 or PRIME Wire?

PRIME Wire is rated higher. Calgary 311 averages 3.5 out of 5 from 2 ratings, while PRIME Wire averages 4.7 from 1K ratings.

### Do Calgary 311 or PRIME Wire have ads?

Neither Calgary 311 nor PRIME Wire shows ads.

### Which is updated more often, Calgary 311 or PRIME Wire?

Calgary 311 ships an update every 2 months, and PRIME Wire every 6 months. Most recently, Calgary 311 was updated on November 1, 2026 and PRIME Wire on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*