# iTrac vs Dynamics 365 Field Service

The clearest difference is review sentiment: iTrac at 100% against Dynamics 365 Field Service's 5%. iTrac also leads on rating (3.0 vs 1.7) and iOS requirement (9.0 vs 16.0). Dynamics 365 Field Service's advantage is ratings volume (228 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

iTrac holds the better App Store score, 3.0 against 1.7. That said, the two scores are not equally well evidenced: Dynamics 365 Field Service has 228 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 100% of iTrac's written reviews are positive against 5% of Dynamics 365 Field Service's.

iTrac ships an update every 6 weeks, Dynamics 365 Field Service every 3 weeks. The most recent releases landed on October 10, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | iTrac | Dynamics 365 Field Service |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (2 ratings)](https://appshunter.io/ios/app/itrac/id586220508/reviews)** | [1.7 (228 ratings)](https://appshunter.io/ios/app/dynamics-365-field-service/id1485579247/reviews) |
| Number of ratings | 2 | **228** |
| Positive reviews | **100.0% of reviews** | 4.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 7 MB | 148 MB |
| Requires iOS | **9.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Tractivity](https://appshunter.io/developer/586220731) | [Microsoft Corporation](https://appshunter.io/developer/298856275) |

## What reviewers say

### iTrac

[App page](https://appshunter.io/ios/app/itrac/id586220508)

This business tool facilitates real-time data capture for mobile workforces, tracking job time, material usage, and GPS location. It integrates with a management system to provide live updates on employee activity and task progress.

**Highlights:** Job time tracking, Material usage capture, GPS location logging, Notes and quantity completed, Estimated time to complete (ETC), Work flow management

**Features:** macOS Compatibility

**In-app purchases:** none


### Dynamics 365 Field Service

[App page](https://appshunter.io/ios/app/dynamics-365-field-service/id1485579247)

Empower field service workers with a mobile app designed for their needs. Access and interact with critical data even without internet connectivity, thanks to robust offline capabilities. Data sync keeps the back office updated on work performed.

**Highlights:** Robust offline capabilities, Periodic data sync, Customizable on Power Apps platform, Access and interact with data, Designed for field service workers

**In-app purchases:** none

**What reviewers like**

- 🚀 Copilot, AI, remote assistant, access to knowledge articles, step-by-step instructions, GPS, offline capability
- 👍 Looks and feels good, has everything needed to perform as a frontline worker

**What reviewers complain about**

- 🐛 Constant crashes, freezes, and loss of progress
- 🔍 Difficult to navigate, poor UI/UX, not intuitive
- ⏱️ Extremely slow, takes forever to load and sync
- 📶 Doesn't work offline, requires full signal/data
- 🔋 High battery consumption

**Reported bugs**

- Constant login issues and never-ending login loops
- Randomly crashes or resets to home screen
- Syncing and saving errors, lost progress
- Incompatible with certain devices/OSes

**Requested features**

- Offline mode with full functionality
- Streamlined, intuitive UI designed for field work
- Batch/bulk upload and update capabilities
- Improved performance and stability


## Frequently asked questions

### Is iTrac free?

iTrac is free to download, with no in-app purchases.

### Is Dynamics 365 Field Service free?

Dynamics 365 Field Service is free to download, with no in-app purchases.

### Which has better reviews, iTrac or Dynamics 365 Field Service?

iTrac is rated higher. iTrac averages 3.0 out of 5 from 2 ratings, while Dynamics 365 Field Service averages 1.7 from 228 ratings.

### Do iTrac or Dynamics 365 Field Service have ads?

Neither iTrac nor Dynamics 365 Field Service shows ads.

### Which is updated more often, iTrac or Dynamics 365 Field Service?

iTrac ships an update every 6 weeks, and Dynamics 365 Field Service every 3 weeks. Most recently, iTrac was updated on October 10, 2026 and Dynamics 365 Field Service on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*