# 정부24(구 민원24) vs 서울자전거 따릉이

The clearest difference is rating: 정부24(구 민원24) at 3.7 against 서울자전거 따릉이's 3.0. 정부24(구 민원24) also leads on monetization model (free vs free with in-app purchases) and ratings volume (434 vs 103). 서울자전거 따릉이's advantage is review sentiment (37% vs 17%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

정부24(구 민원24) holds the better App Store score, 3.7 against 3.0. Both are backed by a comparable volume of ratings — 434 and 103 respectively. Written reviews complicate that: 17% of 정부24(구 민원24)'s written reviews are positive against 37% of 서울자전거 따릉이's, so the app with the better star average is not the one people write more warmly about.

정부24(구 민원24) ships an update every 6 weeks, 서울자전거 따릉이 every 2 months. Both last shipped on October 24, 2026.

## The numbers

| Metric | 정부24(구 민원24) | 서울자전거 따릉이 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.7 (434 ratings)](https://appshunter.io/ios/app/24-24/id586454505/reviews)** | [3.0 (103 ratings)](https://appshunter.io/ios/app/id1037272004/reviews) |
| Number of ratings | **434** | 103 |
| Positive reviews | 17.0% of reviews | **37.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | **Free** | Free with in-app purchases |
| Size | 116 MB | 128 MB |
| Requires iOS | 13.0 | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [행정안전부](https://appshunter.io/developer/431558537) | [Seoul Metropolitan Government](https://appshunter.io/developer/444447999) |

## What reviewers say

### 정부24(구 민원24)

[App page](https://appshunter.io/ios/app/24-24/id586454505)

Access government services, apply for civil petitions, and find personalized subsidies and policy information online. This app provides over 90,000 government services, including application status, required documents, and fees, all updated daily.

**Highlights:** Civil petition application, Personalized subsidy information, Government policy news, Service search and categorization, Digital certificate issuance, Organization charts and contact info

**In-app purchases:** none

**What reviewers like**

- ✅ Improved usability after recent redesign
- ✅ Auto-login functionality added
- ✅ Online service processing capability
- ✅ Better visual design after update

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- 🐛 Login failures and authentication issues
- 🐛 GPS tracking inaccuracy
- 🐛 Slow performance and loading times
- 🔒 Overly restrictive authentication requirements

**Reported bugs**

- App crashes immediately upon launch
- Login authentication fails with multiple methods
- GPS location tracking inaccurate
- Barcode scanning not functioning
- Document wallet fails to open

**Requested features**

- Support for alternative authentication methods beyond digital certificates
- Mac OS and Safari browser compatibility
- Improved overseas user support without Korean phone number requirement
- Dark mode option
- Better error handling and user guidance


### 서울자전거 따릉이

[App page](https://appshunter.io/ios/app/id1037272004)

This public bicycle sharing service allows users to rent and return bikes throughout the city. It aims to promote healthy transportation, reduce traffic congestion, and improve air quality. Users can purchase passes, locate stations, and manage rentals through the app.

**Highlights:** Membership registration and pass purchase, Bike rental and return, Station location finder, QR code bike unlocking, Safety driving tips, 24/7 year-round operation

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient and easy to use for regular commuters
- 💰 Affordable pricing for bike rentals
- 🗺️ Helpful map showing bike station locations
- 🚴 Excellent public transportation alternative
- 📱 Improved UI/UX in recent updates

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- 📡 Cellular data connectivity issues
- 🌐 Incomplete English translation
- ⏱️ Slow map loading and app performance
- 🚫 Difficult experience for foreign users

**Reported bugs**

- App crashes when opening map
- Cellular network causes connection errors and crashes
- WiFi-only functionality, fails on mobile data
- Language settings reset to Korean after app restart
- Credit card input validation errors

**Requested features**

- Apple Pay integration
- Per-minute charging instead of hourly passes
- Multiple bike reservations in single app
- Improved UX flow with streamlined navigation
- Bike lane information on map


## Frequently asked questions

### Is 정부24(구 민원24) free?

정부24(구 민원24) is free to download, with no in-app purchases.

### Is 서울자전거 따릉이 free?

서울자전거 따릉이 is free to download, with no in-app purchases.

### Which has better reviews, 정부24(구 민원24) or 서울자전거 따릉이?

정부24(구 민원24) is rated higher. 정부24(구 민원24) averages 3.7 out of 5 from 434 ratings, while 서울자전거 따릉이 averages 3.0 from 103 ratings.

### Do 정부24(구 민원24) or 서울자전거 따릉이 have ads?

Neither 정부24(구 민원24) nor 서울자전거 따릉이 shows ads.

### Which is updated more often, 정부24(구 민원24) or 서울자전거 따릉이?

정부24(구 민원24) ships an update every 6 weeks, and 서울자전거 따릉이 every 2 months. Most recently, 정부24(구 민원24) was updated on October 24, 2026 and 서울자전거 따릉이 on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*