# 정부24(구 민원24) vs kt M모바일

The clearest difference is rating: 정부24(구 민원24) at 3.7 against kt M모바일's 1.9. 정부24(구 민원24) also leads on ratings volume (431 vs 15) and iOS requirement (11.0 vs 15.6). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

정부24(구 민원24) holds the better App Store score, 3.7 against 1.9. That said, the two scores are not equally well evidenced: 정부24(구 민원24) has 431 ratings behind it against 15, so its average is the more settled of the two. Written reviews complicate that: 17% of 정부24(구 민원24)'s written reviews are positive against 24% of kt M모바일's, so the app with the better star average is not the one people write more warmly about.

정부24(구 민원24) ships an update every 6 weeks, kt M모바일 every 3 months. The most recent releases landed on September 23, 2026 and September 27, 2026 respectively.

## The numbers

| Metric | 정부24(구 민원24) | kt M모바일 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.7 (431 ratings)](https://appshunter.io/ios/app/24-24/id586454505/reviews)** | [1.9 (15 ratings)](https://appshunter.io/ios/app/kt-m/id1094611503/reviews) |
| Number of ratings | **431** | 15 |
| Positive reviews | 17.2% of reviews | **24.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 3 months |
| Monetization | Free | Free |
| Size | 153 MB | 6 MB |
| Requires iOS | **11.0** | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [행정안전부](https://appshunter.io/developer/431558537) | [kt M mobile](https://appshunter.io/developer/1094611502) |

## What reviewers say

### 정부24(구 민원24)

[App page](https://appshunter.io/ios/app/24-24/id586454505)

Access government services, apply for civil petitions, and find personalized subsidies and policy information online. This app provides over 90,000 government services, including application status, required documents, and fees, all updated daily.

**Highlights:** Civil petition application, Personalized subsidy information, Government policy news, Service search and categorization, Digital certificate issuance, Organization charts and contact info

**In-app purchases:** none

**What reviewers like**

- ✅ Improved usability after recent redesign
- ✅ Auto-login functionality added
- ✅ Online service processing capability
- ✅ Better visual design after update

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- 🐛 Login failures and authentication issues
- 🐛 GPS tracking inaccuracy
- 🐛 Slow performance and loading times
- 🔒 Overly restrictive authentication requirements

**Reported bugs**

- App crashes immediately upon launch
- Login authentication fails with multiple methods
- GPS location tracking inaccurate
- Barcode scanning not functioning
- Document wallet fails to open

**Requested features**

- Support for alternative authentication methods beyond digital certificates
- Mac OS and Safari browser compatibility
- Improved overseas user support without Korean phone number requirement
- Dark mode option
- Better error handling and user guidance


### kt M모바일

[App page](https://appshunter.io/ios/app/kt-m/id1094611503)

Manage your mobile plan with this app. It offers self-registration, same-day delivery for SIM cards, and flexible, no-contract plans. Check your real-time data usage, access customer support via chatbot, and manage services easily.

**Highlights:** Self-registration and activation, Same-day SIM card delivery, Flexible, no-contract mobile plans, Real-time usage monitoring widget, Chatbot and FAQ support, Service application and modification, Benefit and event notifications

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 정부24(구 민원24) free?

정부24(구 민원24) is free to download, with no in-app purchases.

### Is kt M모바일 free?

kt M모바일 is free to download, with no in-app purchases.

### Which has better reviews, 정부24(구 민원24) or kt M모바일?

정부24(구 민원24) is rated higher. 정부24(구 민원24) averages 3.7 out of 5 from 431 ratings, while kt M모바일 averages 1.9 from 15 ratings.

### Do 정부24(구 민원24) or kt M모바일 have ads?

Neither 정부24(구 민원24) nor kt M모바일 shows ads.

### Which is updated more often, 정부24(구 민원24) or kt M모바일?

정부24(구 민원24) ships an update every 6 weeks, and kt M모바일 every 3 months. Most recently, 정부24(구 민원24) was updated on September 23, 2026 and kt M모바일 on September 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*