# ISL Groop vs HelpDesk Host

The clearest difference is update cadence: HelpDesk Host at every 2 months against ISL Groop's every 19 months. ISL Groop's advantage is iOS requirement (9.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ISL Groop ships an update every 19 months, HelpDesk Host every 2 months. The most recent releases landed on October 26, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | ISL Groop | HelpDesk Host |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[1.3 (920 ratings)](https://appshunter.io/ios/app/helpdesk-host/id1529442180/reviews)** |
| Number of ratings | — | **920** |
| Positive reviews | — | 7.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 19 months | **Every 2 months** |
| Monetization | — | Free |
| Size | 14 MB | 14 MB |
| Requires iOS | **9.0** | 15.6 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [ISL Online](https://appshunter.io/developer/406473673) | [IDrive Incorporated](https://appshunter.io/developer/295113649) |

## What reviewers say

### ISL Groop

[App page](https://appshunter.io/ios/app/isl-groop/id586629371)

**In-app purchases:** none


### HelpDesk Host

[App page](https://appshunter.io/ios/app/helpdesk-host/id1529442180)

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

**Highlights:** On-demand remote support, Scheduled support sessions, Secure issue resolution, In-session text chat, One-time app installation

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent app for remote support
- 🤝 Helpful for businesses and technicians

**What reviewers complain about**

- 🚨 Used by scammers to steal information
- 🔒 Security concerns with screen sharing
- ⚠️ Misleading claims of being affiliated with legitimate companies

**Reported bugs**

- Join session button not functioning properly
- Compatibility issues with older devices

**Requested features**

- Improve security measures to prevent abuse
- Clearer guidelines on legitimate use cases


## Frequently asked questions

### Is ISL Groop free?

ISL Groop is free to download, with no in-app purchases.

### Is HelpDesk Host free?

HelpDesk Host is free to download, with no in-app purchases.

### Do ISL Groop or HelpDesk Host have ads?

Neither ISL Groop nor HelpDesk Host shows ads.

### Which is updated more often, ISL Groop or HelpDesk Host?

ISL Groop ships an update every 19 months, and HelpDesk Host every 2 months. Most recently, ISL Groop was updated on October 26, 2026 and HelpDesk Host on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*