# Provision vs CRM by DealerSocket

The clearest difference is rating: CRM by DealerSocket at 4.7 against Provision's 2.9. CRM by DealerSocket also leads on ratings volume (3K vs 458). Provision's advantage is update cadence (fortnightly vs monthly). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CRM by DealerSocket holds the better App Store score, 4.7 against 2.9. That said, the two scores are not equally well evidenced: CRM by DealerSocket has 3K ratings behind it against 458, so its average is the more settled of the two. Written reviews point the same way: 21% of Provision's written reviews are positive against 26% of CRM by DealerSocket's.

Provision ships an update fortnightly, CRM by DealerSocket monthly. Both last shipped on November 6, 2026.

## The numbers

| Metric | Provision | CRM by DealerSocket |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.9 (458 ratings)](https://appshunter.io/ios/app/provision/id587972502/reviews) | **[4.7 (3K ratings)](https://appshunter.io/ios/app/crm-by-dealersocket/id1453920054/reviews)** |
| Number of ratings | 458 | **3K** |
| Positive reviews | 21.5% of reviews | **25.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Monthly |
| Monetization | Free | Free |
| Size | 71 MB | 97 MB |
| Requires iOS | 16.0 | 16.0 |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | 17+ | 17+ |
| Developer | [vAuto, Inc.](https://appshunter.io/developer/369802672) | [SOLERA HOLDINGS, INC](https://appshunter.io/developer/594468017) |

## What reviewers say

### Provision

[App page](https://appshunter.io/ios/app/provision/id587972502)

This app helps automobile dealerships manage their used vehicle inventory. It allows for precise stocking, appraising, pricing, and listing of vehicles to increase profits. Access to retail pricing guides, vehicle history reports, and auction data is provided.

**Highlights:** Inventory stocking and appraisal, Vehicle pricing and listing, Retail pricing guide (rBook™), CARFAX reports integration, Third-party guidebook values, VIN barcode scanning

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Helpful for work
- 🚀 Great customer support

**What reviewers complain about**

- 🐛 Buggy and glitchy
- 🐛 Camera issues
- 🐛 Crashes frequently
- 🐛 Slow and unresponsive
- 🐛 Unreliable features

**Reported bugs**

- VIN scanner not working
- Camera freezing or taking random photos
- Photos not saving properly
- Constant crashes and errors
- Inability to log out and switch accounts

**Requested features**

- Add camera features like zoom, grid, and focus
- Optimize for iPad
- Improve photo quality and management
- Bring back ability to switch between dealerships
- Add in-app music playback support


### CRM by DealerSocket

[App page](https://appshunter.io/ios/app/crm-by-dealersocket/id1453920054)

Manage customer relationships and vehicle inventory on the go. This mobile tool allows for quick customer searches, VIN scanning, inventory checks, and communication via text or video. It aims to streamline daily tasks and improve efficiency for automotive professionals.

**Highlights:** Customer search and management, Driver's license and VIN scanning, Vehicle inventory search, Send follow-up texts and videos, Complete daily tasks remotely, Faster than desktop performance

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Streamlined integration
- 🚀 Intuitive and easy to use
- 🚀 Powerful mobile CRM
- 🚀 Mirrors desktop experience
- 🚀 Innovative features

**What reviewers complain about**

- 🐛 Constant crashes and bugs
- 🐛 Unreliable notifications
- 🐛 Slow performance and loading times
- 🐛 Glitchy driver's license scanning
- 🐛 Inability to access key information

**Reported bugs**

- Login issues and errors
- Inconsistent performance across devices
- Inability to send photos and videos
- Disappearing customer information
- Unreliable task and notification tracking

**Requested features**

- Landscape mode support
- Dark mode option
- Improved email and texting functionality
- Better access to customer and inventory data
- Seamless integration with other systems


## Frequently asked questions

### Is Provision free?

Provision is free to download, with no in-app purchases.

### Is CRM by DealerSocket free?

CRM by DealerSocket is free to download, with no in-app purchases.

### Which has better reviews, Provision or CRM by DealerSocket?

CRM by DealerSocket is rated higher. Provision averages 2.9 out of 5 from 458 ratings, while CRM by DealerSocket averages 4.7 from 3K ratings.

### Do Provision or CRM by DealerSocket have ads?

Neither Provision nor CRM by DealerSocket shows ads.

### Which is updated more often, Provision or CRM by DealerSocket?

Provision ships an update fortnightly, and CRM by DealerSocket monthly. Most recently, Provision was updated on November 6, 2026 and CRM by DealerSocket on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*