# TriNet Mobile vs KastlePresence

The clearest difference is rating: TriNet Mobile at 4.8 against KastlePresence's 3.1. TriNet Mobile also leads on ratings volume (39K vs 317) and review sentiment (43% vs 20%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

TriNet Mobile holds the better App Store score, 4.8 against 3.1. That said, the two scores are not equally well evidenced: TriNet Mobile has 39K ratings behind it against 317, so its average is the more settled of the two. Written reviews point the same way: 43% of TriNet Mobile's written reviews are positive against 20% of KastlePresence's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 8, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | TriNet Mobile | KastlePresence |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (39K ratings)](https://appshunter.io/ios/app/trinet-mobile/id589217167/reviews)** | [3.1 (317 ratings)](https://appshunter.io/ios/app/kastlepresence/id1061078659/reviews) |
| Number of ratings | **39K** | 317 |
| Positive reviews | **42.6% of reviews** | 20.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 73 MB | 302 MB |
| Requires iOS | **15.1** | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [TriNet](https://appshunter.io/developer/589217270) | [Kastle Systems](https://appshunter.io/developer/1061078658) |

## What reviewers say

### TriNet Mobile

[App page](https://appshunter.io/ios/app/trinet-mobile/id589217167)

Access essential HR information, manage benefits, and view payroll details on the go. This app allows employees to stay connected with their HR data and enables administrators to handle key HR tasks remotely.

**Highlights:** View paycheck details and forms, Access insurance ID cards and benefit coverage, Request and approve time off, Manage flexible spending accounts, Access employee discounts and perks, View team directory and contact colleagues, Complete employee to-do items, Secure access with biometric authentication

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 📱 Convenient mobile access
- 🔒 Secure login options
- 🗓️ Easy PTO management
- 💳 Accessible insurance info
- 💰 Paycheck details at a glance

**What reviewers complain about**

- ⏱️ Short chat timeout
- 🔍 Inconsistent app updates
- 🤔 Confusing UI/UX
- 🚫 Missing key features (time tracking, commuter benefits)
- 🐛 Bugs and crashes

**Reported bugs**

- Blank white screen on login
- Notifications with incomplete/missing content
- Issues with file uploads and document management
- Compatibility problems with latest iOS versions

**Requested features**

- Add clock-in/clock-out functionality
- Improve policy acknowledgment process
- Allow spouse access to employee accounts
- Optimize app for larger screens (iPad, iPhone X)
- Integrate with desktop version for seamless experience


### KastlePresence

[App page](https://appshunter.io/ios/app/kastlepresence/id1061078659)

This app offers secure and convenient access control for workplaces using mobile technology. It enables hands-free entry, remote unlocking, and touchless elevator control, integrating IoT for enhanced building management and personalized security.

**Highlights:** Touchless mobile access, Remote door unlocking, Hands-free entry, Real-time occupancy monitoring, Location-based services, Mass notification capabilities

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Hands-free touchless access when working properly
- 👍 Intuitive and easy to use interface
- 🔒 Convenient mobile credential replacement for physical badges
- ✨ Works seamlessly for some users without taking phone out
- 🌟 Great for pandemic safety with contactless door/elevator access

**What reviewers complain about**

- 🐛 Unreliable and inconsistent functionality - works only 10-30% of the time
- 📱 Requires app to be open despite claims of background operation
- 🔋 Severe battery drain and excessive power consumption
- ⚠️ Constantly triggers Apple Pay instead of scanning properly
- 💥 Frequent crashes and freezing, often requiring reinstall

**Reported bugs**

- App crashes on launch or during use
- Login screen freezes and won't proceed
- Incompatibility with iOS 11, 12, and newer versions
- App closes immediately after launching
- Bluetooth connectivity issues

**Requested features**

- Apple Watch companion app (most frequently requested)
- Apple Wallet integration
- Background operation without opening app
- Improved range and sensitivity settings
- Option to disable wallet access prompts


## Frequently asked questions

### Is TriNet Mobile free?

TriNet Mobile is free to download, with no in-app purchases.

### Is KastlePresence free?

KastlePresence is free to download, with no in-app purchases.

### Which has better reviews, TriNet Mobile or KastlePresence?

TriNet Mobile is rated higher. TriNet Mobile averages 4.8 out of 5 from 39K ratings, while KastlePresence averages 3.1 from 317 ratings.

### Do TriNet Mobile or KastlePresence have ads?

Neither TriNet Mobile nor KastlePresence shows ads.

### Which is updated more often, TriNet Mobile or KastlePresence?

TriNet Mobile ships an update every 2 months, and KastlePresence every 2 months. Most recently, TriNet Mobile was updated on November 8, 2026 and KastlePresence on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*