# TriNet Mobile vs SmartBen NOW

The clearest difference is rating: TriNet Mobile at 4.8 against SmartBen NOW's 4.5. TriNet Mobile also leads on ratings volume (39K vs 868) and review sentiment (43% vs 31%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

TriNet Mobile holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: TriNet Mobile has 39K ratings behind it against 868, so its average is the more settled of the two. Written reviews point the same way: 43% of TriNet Mobile's written reviews are positive against 31% of SmartBen NOW's.

TriNet Mobile ships an update every 2 months, SmartBen NOW every 3 months. The most recent releases landed on September 24, 2026 and September 8, 2026 respectively.

## The numbers

| Metric | TriNet Mobile | SmartBen NOW |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (39K ratings)](https://appshunter.io/ios/app/trinet-mobile/id589217167/reviews)** | [4.5 (868 ratings)](https://appshunter.io/ios/app/smartben-now/id1195891353/reviews) |
| Number of ratings | **39K** | 868 |
| Positive reviews | **43.0% of reviews** | 30.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 72 MB | 46 MB |
| Requires iOS | **15.1** | 16.4 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [TriNet](https://appshunter.io/developer/589217270) | [HodgesMace, LLC](https://appshunter.io/developer/1195891352) |

## What reviewers say

### TriNet Mobile

[App page](https://appshunter.io/ios/app/trinet-mobile/id589217167)

Access essential HR information, manage benefits, and view payroll details on the go. This app allows employees to stay connected with their HR data and enables administrators to handle key HR tasks remotely.

**Highlights:** View paycheck details and forms, Access insurance ID cards and benefit coverage, Request and approve time off, Manage flexible spending accounts, Access employee discounts and perks, View team directory and contact colleagues, Complete employee to-do items, Secure access with biometric authentication

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 📱 Convenient mobile access
- 🔒 Secure login options
- 🗓️ Easy PTO management
- 💳 Accessible insurance info
- 💰 Paycheck details at a glance

**What reviewers complain about**

- ⏱️ Short chat timeout
- 🔍 Inconsistent app updates
- 🤔 Confusing UI/UX
- 🚫 Missing key features (time tracking, commuter benefits)
- 🐛 Bugs and crashes

**Reported bugs**

- Blank white screen on login
- Notifications with incomplete/missing content
- Issues with file uploads and document management
- Compatibility problems with latest iOS versions

**Requested features**

- Add clock-in/clock-out functionality
- Improve policy acknowledgment process
- Allow spouse access to employee accounts
- Optimize app for larger screens (iPad, iPhone X)
- Integrate with desktop version for seamless experience


### SmartBen NOW

[App page](https://appshunter.io/ios/app/smartben-now/id1195891353)

Access your employer-provided benefits information conveniently on your mobile device. Review plan details, make enrollment changes, and explore additional resources all within a single application.

**Highlights:** Access benefits information, Review plan details, Enroll or change benefits, Explore benefit resources, Up-to-date information

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great service
- 🚀 User-friendly app
- 💡 Convenient to have everything in one app
- 🚀 Helpful information provided

**What reviewers complain about**

- 🐛 Glitchy app
- 🐛 Trouble loading paystubs
- 🐛 Blank pages when viewing paystubs
- 🐛 App not working for over a month
- 🐛 Difficult to navigate

**Reported bugs**

- Cannot download bank statements
- Cannot enter values in certain sections
- Login issues across devices
- Credentials not working
- Paycheck download function not working

**Requested features**

- Easier way to access tax forms and insurance info
- Add phone numbers for support
- Improve chat support knowledge
- Make important contact info more user-friendly
- Provide confirmation of successful enrollment


## Frequently asked questions

### Is TriNet Mobile free?

TriNet Mobile is free to download, with no in-app purchases.

### Is SmartBen NOW free?

SmartBen NOW is free to download, with no in-app purchases.

### Which has better reviews, TriNet Mobile or SmartBen NOW?

TriNet Mobile is rated higher. TriNet Mobile averages 4.8 out of 5 from 39K ratings, while SmartBen NOW averages 4.5 from 868 ratings.

### Do TriNet Mobile or SmartBen NOW have ads?

Neither TriNet Mobile nor SmartBen NOW shows ads.

### Which is updated more often, TriNet Mobile or SmartBen NOW?

TriNet Mobile ships an update every 2 months, and SmartBen NOW every 3 months. Most recently, TriNet Mobile was updated on September 24, 2026 and SmartBen NOW on September 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*