# GlobalProtect Legacy vs Now Support

The clearest difference is rating: Now Support at 4.2 against GlobalProtect Legacy's 2.9. Now Support also leads on update cadence (every 2 weeks vs every 3 months) and review sentiment (44% vs 25%). GlobalProtect Legacy's advantage is iOS requirement (8.0 vs 18.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Now Support holds the better App Store score, 4.2 against 2.9. Both are backed by a comparable volume of ratings — 39 and 27 respectively. Written reviews point the same way: 25% of GlobalProtect Legacy's written reviews are positive against 44% of Now Support's.

GlobalProtect Legacy ships an update every 3 months, Now Support every 2 weeks. The most recent releases landed on October 22, 2026 and October 21, 2026 respectively.

## The numbers

| Metric | GlobalProtect Legacy | Now Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.9 (39 ratings)](https://appshunter.io/ios/app/globalprotect-legacy/id592489989/reviews) | **[4.2 (27 ratings)](https://appshunter.io/ios/app/now-support/id1504338471/reviews)** |
| Number of ratings | **39** | 27 |
| Positive reviews | 25.0% of reviews | **44.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 12 MB | 140 MB |
| Requires iOS | **8.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Palo Alto Networks](https://appshunter.io/developer/324026423) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### GlobalProtect Legacy

[App page](https://appshunter.io/ios/app/globalprotect-legacy/id592489989)

This app provides secure enterprise network access for mobile users, automatically connecting them to the optimal gateway for enhanced performance and protection. It allows employees to work effectively outside the office by extending corporate security to their devices.

**Highlights:** Automatic VPN connection, Optimal gateway discovery, Manual gateway selection, IPSec or SSL connection, MDM configuration support, Multiple authentication methods

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Connects quickly and stably
- 👍 Works well with desktop version
- ✅ Easy to configure
- 👍 Supports multiple gateways
- 👍 Lightweight and stable

**What reviewers complain about**

- 🐛 Auto-reconnect issues
- 🐛 Cannot disable VPN easily
- 🐛 Crashes frequently
- 🐛 Incompatible with newer iOS versions
- 🐛 VPN profile remains after uninstalling

**Reported bugs**

- App does not open
- App crashes on connect
- App reconnects automatically after disconnecting
- VPN profile remains after uninstalling
- App crashes on second connect attempt

**Requested features**

- Add functionality to remove old VPN profiles
- Add Touch ID support
- Add invalid certificate warning option
- Add a 'remember my password' switch
- Add a button to change online status to disable


### Now Support

[App page](https://appshunter.io/ios/app/now-support/id1504338471)

Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.

**Highlights:** Track and advance cases, Real-time notifications, Access knowledge articles, Service Catalog for requests, Virtual Agent assistance, Biometric login

**In-app purchases:** none


## Frequently asked questions

### Is GlobalProtect Legacy free?

GlobalProtect Legacy is free to download, with no in-app purchases.

### Is Now Support free?

Now Support is free to download, with no in-app purchases.

### Which has better reviews, GlobalProtect Legacy or Now Support?

Now Support is rated higher. GlobalProtect Legacy averages 2.9 out of 5 from 39 ratings, while Now Support averages 4.2 from 27 ratings.

### Do GlobalProtect Legacy or Now Support have ads?

Neither GlobalProtect Legacy nor Now Support shows ads.

### Which is updated more often, GlobalProtect Legacy or Now Support?

GlobalProtect Legacy ships an update every 3 months, and Now Support every 2 weeks. Most recently, GlobalProtect Legacy was updated on October 22, 2026 and Now Support on October 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*