# MyGCI vs HEA Mobile

The clearest difference is rating: HEA Mobile at 2.9 against MyGCI's 1.7. HEA Mobile also leads on review sentiment (33% vs 6%) and iOS requirement (12.0 vs 15.6). MyGCI's advantage is ratings volume (186 vs 12). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HEA Mobile holds the better App Store score, 2.9 against 1.7. That said, the two scores are not equally well evidenced: MyGCI has 186 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 6% of MyGCI's written reviews are positive against 33% of HEA Mobile's.

MyGCI ships an update every 3 months, HEA Mobile every 5 months. Both last shipped on October 23, 2026.

## The numbers

| Metric | MyGCI | HEA Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.7 (186 ratings)](https://appshunter.io/ios/app/mygci/id593624419/reviews) | **[2.9 (12 ratings)](https://appshunter.io/ios/app/hea-mobile/id633504574/reviews)** |
| Number of ratings | **186** | 12 |
| Positive reviews | 6.0% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 5 months |
| Monetization | Free | Free |
| Size | 33 MB | 174 MB |
| Requires iOS | 15.6 | **12.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [GCI Communication Corp](https://appshunter.io/developer/505024589) | [Homer Electric Association, Inc.](https://appshunter.io/developer/633504577) |

## What reviewers say

### MyGCI

[App page](https://appshunter.io/ios/app/mygci/id593624419)

Manage your residential accounts, view usage for internet and mobile data, and handle billing and payments. Upgrade plans, add premium channels, and manage your account details seamlessly.

**Highlights:** View internet and mobile data usage, Buy additional data, View and pay bills, Set up autopay, Upgrade TV & internet plans, Add premium channels, Manage account

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast internet service quality
- 👍 Clean and simple UI design
- 💳 Ability to pay bills online
- 📊 View account usage information
- 🔐 Touch ID and Face ID support

**What reviewers complain about**

- 🐛 Infinite loading wheel on login
- 🐛 App crashes frequently
- 🔐 Face ID authentication fails
- 📱 UI elements hidden behind navigation bars
- ⚠️ Requires login every time app opens

**Reported bugs**

- Login screen infinite loading wheel
- Face ID authentication not working
- App crashes when switching accounts on iPad
- Blank page displayed after successful login
- Chat feature logs user out mid-conversation

**Requested features**

- Remember login credentials between sessions
- Add Touch ID/Face ID authentication
- Fix data usage display to show real-time information
- Improve app responsiveness and load times
- Allow service downgrade/suspension through app


### HEA Mobile

[App page](https://appshunter.io/ios/app/hea-mobile/id633504574)

Manage your utility account conveniently from your mobile device. Access account details, view bills and balances, make payments, and report outages. Stay connected with important updates and alerts.

**Highlights:** Account management, Bill viewing and payment, Outage reporting, Payment location finder, Alerts and reminders, Push notifications

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is MyGCI free?

MyGCI is free to download, with no in-app purchases.

### Is HEA Mobile free?

HEA Mobile is free to download, with no in-app purchases.

### Which has better reviews, MyGCI or HEA Mobile?

HEA Mobile is rated higher. MyGCI averages 1.7 out of 5 from 186 ratings, while HEA Mobile averages 2.9 from 12 ratings.

### Do MyGCI or HEA Mobile have ads?

Neither MyGCI nor HEA Mobile shows ads.

### Which is updated more often, MyGCI or HEA Mobile?

MyGCI ships an update every 3 months, and HEA Mobile every 5 months. Most recently, MyGCI was updated on October 23, 2026 and HEA Mobile on October 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*