# MyRichardson vs MyOncor

The clearest difference is rating: MyOncor at 2.8 against MyRichardson's 2.3. MyOncor also leads on ratings volume (190 vs 18). MyRichardson's advantage is iOS requirement (15.0 vs 26.0). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyOncor holds the better App Store score, 2.8 against 2.3. That said, the two scores are not equally well evidenced: MyOncor has 190 ratings behind it against 18, so its average is the more settled of the two. Written reviews complicate that: 24% of MyRichardson's written reviews are positive against 20% of MyOncor's, so the app with the better star average is not the one people write more warmly about.

MyRichardson ships an update every 2 months, MyOncor every 5 weeks. The most recent releases landed on October 23, 2026 and October 22, 2026 respectively.

## The numbers

| Metric | MyRichardson | MyOncor |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.3 (18 ratings)](https://appshunter.io/ios/app/myrichardson/id593996463/reviews) | **[2.8 (190 ratings)](https://appshunter.io/ios/app/myoncor/id1474439673/reviews)** |
| Number of ratings | 18 | **190** |
| Positive reviews | **23.8% of reviews** | 20.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 5 weeks** |
| Monetization | Free | Free |
| Size | 47 MB | 168 MB |
| Requires iOS | **15.0** | 26.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [City of Richardson](https://appshunter.io/developer/593996466) | [Oncor Electric Delivery Company LLC](https://appshunter.io/developer/1474413540) |

## What reviewers say

### MyRichardson

[App page](https://appshunter.io/ios/app/myrichardson/id593996463)

Easily connect with the City of Richardson by reporting issues like potholes or missed trash collection. Track the progress of your submissions and stay informed about city news and upcoming events.

**Highlights:** Report city issues, Track issue progress, Submit photos with reports, Pinpoint issue location, Receive updates on requests, Stay updated on city news and events

**Features:** macOS Compatibility

**In-app purchases:** none


### MyOncor

[App page](https://appshunter.io/ios/app/myoncor/id1474439673)

Manage your electricity service with ease. Report outages, track restoration times, and request new service for construction projects. Stay informed with real-time updates and safety information.

**Highlights:** Report power outages, Track outage status and restoration times, Manage new service requests, Access builder and developer resources, View real-time Oncor news and safety information, Receive energy efficiency tips

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use (for some)
- 💡 Streamlined outage reporting (for some)
- 🚀 Fast updates (for some)
- 👍 User-friendly interface (for some)
- 💡 Informative content (for some)

**What reviewers complain about**

- 🐛 Crashes and freezes frequently
- 🐛 App is buggy and not ready
- 🐛 Does not work when needed most
- 🐛 Slow to load information
- 🐛 Cannot add address or provider

**Reported bugs**

- App crashes frequently
- App freezes often
- App does not work during outages
- Slow loading times for outage maps and chat
- Cannot add address or retail provider

**Requested features**

- Add auto input for saved info
- Improve provider selection process
- Allow users to add their own providers
- Make outage maps load faster
- Ensure app works offline or with low connectivity


## Frequently asked questions

### Is MyRichardson free?

MyRichardson is free to download, with no in-app purchases.

### Is MyOncor free?

MyOncor is free to download, with no in-app purchases.

### Which has better reviews, MyRichardson or MyOncor?

MyOncor is rated higher. MyRichardson averages 2.3 out of 5 from 18 ratings, while MyOncor averages 2.8 from 190 ratings.

### Do MyRichardson or MyOncor have ads?

Neither MyRichardson nor MyOncor shows ads.

### Which is updated more often, MyRichardson or MyOncor?

MyRichardson ships an update every 2 months, and MyOncor every 5 weeks. Most recently, MyRichardson was updated on October 23, 2026 and MyOncor on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*