# PagerDuty vs Genea Mobile Access

The clearest difference is rating: PagerDuty at 4.8 against Genea Mobile Access's 2.8. PagerDuty also leads on ratings volume (5.2K vs 28) and update cadence (weekly vs monthly). Genea Mobile Access's advantage is monetization model (free vs ad-supported) and review sentiment (36% vs 25%). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PagerDuty holds the better App Store score, 4.8 against 2.8. That said, the two scores are not equally well evidenced: PagerDuty has 5.2K ratings behind it against 28, so its average is the more settled of the two. Written reviews complicate that: 25% of PagerDuty's written reviews are positive against 36% of Genea Mobile Access's, so the app with the better star average is not the one people write more warmly about.

PagerDuty ships an update weekly, Genea Mobile Access monthly. The most recent releases landed on September 23, 2026 and September 13, 2026 respectively.

## The numbers

| Metric | PagerDuty | Genea Mobile Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (5.2K ratings)](https://appshunter.io/ios/app/pagerduty/id594039512/reviews)** | [2.8 (28 ratings)](https://appshunter.io/ios/app/genea-mobile-access/id1069687652/reviews) |
| Number of ratings | **5.2K** | 28 |
| Positive reviews | 24.7% of reviews | **35.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Monthly |
| Monetization | Ad-supported | **Free** |
| Size | 80 MB | 158 MB |
| Requires iOS | 18.0 | **16.0** |
| Devices | **iPhone, iPad, Apple Watch** | iPhone, Apple Watch |
| Age rating | 4+ | 4+ |
| Developer | [PagerDuty Inc.](https://appshunter.io/developer/594039515) | [Cistern Holdings LLC](https://appshunter.io/developer/998029984) |

## What reviewers say

### PagerDuty

[App page](https://appshunter.io/ios/app/pagerduty/id594039512)

This app helps organizations manage digital operations and resolve incidents quickly. It provides real-time alerts, incident response tools, and team scheduling to ensure seamless customer experiences.

**Highlights:** Push notification alerts with custom sounds, Respond to incidents (acknowledge, resolve, reassign), View incident details and resolution timelines, Manage on-call schedules and team overrides, Create new incidents and loop in responders, Execute custom actions on incidents

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💡 Excellent integration with various services
- 🚀 Great functionality and all the tools you need
- 👍 Prefer the app to browser version

**What reviewers complain about**

- 🐛 Font sizing issue
- 🐛 Unable to change alert sound
- 👎 The widget is clutter
- 👎 Stop waking me up
- 👎 Stop review begging

**Reported bugs**

- Font sizing issue
- Unable to change alert sound
- Cannot change settings
- Couldn't acknowledge incident
- Crashes on startup

**Requested features**

- Add ability to use custom sound for emergencies
- Add ability to use custom sound for emergencies
- Add ability to put services in maintenance mode
- Improve Resolved Incidents view to show oldest first
- Provide easy way to allow calls/texts during DND


### Genea Mobile Access

[App page](https://appshunter.io/ios/app/genea-mobile-access/id1069687652)

Transform your smartphone into a digital keycard for seamless building access. Tap your phone to unlock doors and gates, or even remotely open them with a simple twist. Enjoy enhanced convenience and security without needing to open an app or press buttons.

**Highlights:** Smartphone as keycard, Tap to unlock doors, Remote door/gate opening, No app needed to open, Watch app support, Apple Wallet integration

**Features:** macOS Compatibility, Apple Wallet, Apple Watch app

**In-app purchases:** none


## Frequently asked questions

### Is PagerDuty free?

PagerDuty is free to download, with no in-app purchases.

### Is Genea Mobile Access free?

Genea Mobile Access is free to download, with no in-app purchases.

### Which has better reviews, PagerDuty or Genea Mobile Access?

PagerDuty is rated higher. PagerDuty averages 4.8 out of 5 from 5.2K ratings, while Genea Mobile Access averages 2.8 from 28 ratings.

### Do PagerDuty or Genea Mobile Access have ads?

Neither PagerDuty nor Genea Mobile Access shows ads.

### Which is updated more often, PagerDuty or Genea Mobile Access?

PagerDuty ships an update weekly, and Genea Mobile Access monthly. Most recently, PagerDuty was updated on September 23, 2026 and Genea Mobile Access on September 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*