# PagerDuty vs Authenticator App

PagerDuty and Authenticator App both sit at 4.8 stars, but that hides the real split: 45% of Authenticator App's written reviews are positive against 25% of PagerDuty's. Authenticator App also leads on ratings volume (34K vs 5.2K) and device support (5 vs 3). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for PagerDuty against 4.7 for Authenticator App. That said, the two scores are not equally well evidenced: Authenticator App has 34K ratings behind it against 5.2K, so its average is the more settled of the two. Written reviews are what separate them: 25% of PagerDuty's written reviews are positive against 45% of Authenticator App's.

PagerDuty ships an update weekly, Authenticator App every 2 weeks. The most recent releases landed on November 6, 2026 and November 8, 2026 respectively.

## The numbers

| Metric | PagerDuty | Authenticator App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (5.2K ratings)](https://appshunter.io/ios/app/pagerduty/id594039512/reviews)** | [4.7 (34K ratings)](https://appshunter.io/ios/app/authenticator-app-oneauth/id1142928979/reviews) |
| Number of ratings | 5.2K | **34K** |
| Positive reviews | 24.7% of reviews | **44.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 2 weeks |
| Monetization | Free | Free |
| Size | 79 MB | 220 MB |
| Requires iOS | 18.0 | **15.0** |
| Devices | iPhone, iPad, Apple Watch | **iPhone, iPad, iPod, Mac, Apple Watch** |
| Age rating | 4+ | 4+ |
| Developer | [PagerDuty Inc.](https://appshunter.io/developer/594039515) | [Zoho Corporation](https://appshunter.io/developer/388384807) |

## What reviewers say

### PagerDuty

[App page](https://appshunter.io/ios/app/pagerduty/id594039512)

This platform helps organizations prevent and resolve critical incidents in real-time. It provides developers, IT operations, and support teams with tools to manage digital operations and ensure perfect customer experiences. Receive alerts, respond to incidents, and manage on-call schedules from your mobile device.

**Highlights:** Unlimited push notification alerts, Custom alert sounds, Respond to incidents (acknowledge, resolve, reassign), View on-call schedules, Access user contact lists, Create new incidents, Execute custom actions on incidents

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💡 Excellent integration with various services
- 🚀 Great functionality and all the tools you need
- 👍 Prefer the app to browser version

**What reviewers complain about**

- 🐛 Font sizing issue
- 🐛 Unable to change alert sound
- 👎 The widget is clutter
- 👎 Stop waking me up
- 👎 Stop review begging

**Reported bugs**

- Font sizing issue
- Unable to change alert sound
- Cannot change settings
- Couldn't acknowledge incident
- Crashes on startup

**Requested features**

- Add ability to use custom sound for emergencies
- Add ability to use custom sound for emergencies
- Add ability to put services in maintenance mode
- Improve Resolved Incidents view to show oldest first
- Provide easy way to allow calls/texts during DND


### Authenticator App

[App page](https://appshunter.io/ios/app/authenticator-app-oneauth/id1142928979)

Secure your online accounts with industry-standard two-factor authentication. Easily add accounts, generate time-based OTPs, and benefit from encrypted backups. Organize and manage your TFA with features like folders, brand logos, and search.

**Highlights:** Add accounts via QR code or manual entry, Time-based OTPs (offline access), Encrypted backup and secure recovery, Sync secrets across devices, Organize accounts with folders, Brand logos for easy identification, Passwordless sign-in options

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick and efficient
- 🔒 Very secure
- 👍 Easy to use
- 💡 Has Apple Watch app

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🐛 Confusing user interface
- 🐛 Inconsistent behavior
- 🐛 Difficult to navigate
- 🐛 Locked out of accounts

**Reported bugs**

- Push notifications not working
- Endless authentication loops
- Incompatibility with new devices
- Locking users out of accounts

**Requested features**

- Support for multiple accounts
- Ability to export data to other authenticator apps
- Improved error handling and feedback
- Simpler setup and onboarding process


## Frequently asked questions

### Is PagerDuty free?

PagerDuty is free to download, with no in-app purchases.

### Is Authenticator App free?

Authenticator App is free to download, with no in-app purchases.

### Which has better reviews, PagerDuty or Authenticator App?

PagerDuty is rated higher. PagerDuty averages 4.8 out of 5 from 5.2K ratings, while Authenticator App averages 4.7 from 34K ratings.

### Do PagerDuty or Authenticator App have ads?

Neither PagerDuty nor Authenticator App shows ads.

### Which is updated more often, PagerDuty or Authenticator App?

PagerDuty ships an update weekly, and Authenticator App every 2 weeks. Most recently, PagerDuty was updated on November 6, 2026 and Authenticator App on November 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*