# PagerDuty vs Viam Robotics

PagerDuty and Viam Robotics both sit at 4.8 stars, but that hides the real split: 100% of Viam Robotics's written reviews are positive against 25% of PagerDuty's. Viam Robotics also leads on monetization model (free vs ad-supported). PagerDuty's advantage is ratings volume (5.2K vs 7) and update cadence (weekly vs every 3 weeks). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Viam Robotics holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: PagerDuty has 5.2K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 25% of PagerDuty's written reviews are positive against 100% of Viam Robotics's.

PagerDuty ships an update weekly, Viam Robotics every 3 weeks. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | PagerDuty | Viam Robotics |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (5.2K ratings)](https://appshunter.io/ios/app/pagerduty/id594039512/reviews) | **[5.0 (7 ratings)](https://appshunter.io/ios/app/viam-robotics/id6451424162/reviews)** |
| Number of ratings | **5.2K** | 7 |
| Positive reviews | 24.7% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 3 weeks |
| Monetization | Ad-supported | **Free** |
| Size | 79 MB | 65 MB |
| Requires iOS | 18.0 | **17.6** |
| Devices | **iPhone, iPad, Apple Watch** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [PagerDuty Inc.](https://appshunter.io/developer/594039515) | [Viam, Inc.](https://appshunter.io/developer/1651003694) |

## What reviewers say

### PagerDuty

[App page](https://appshunter.io/ios/app/pagerduty/id594039512)

This app helps organizations manage digital operations and resolve incidents quickly. It provides real-time alerts, incident response tools, and team scheduling to ensure seamless customer experiences.

**Highlights:** Push notification alerts with custom sounds, Respond to incidents (acknowledge, resolve, reassign), View incident details and resolution timelines, Manage on-call schedules and team overrides, Create new incidents and loop in responders, Execute custom actions on incidents

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💡 Excellent integration with various services
- 🚀 Great functionality and all the tools you need
- 👍 Prefer the app to browser version

**What reviewers complain about**

- 🐛 Font sizing issue
- 🐛 Unable to change alert sound
- 👎 The widget is clutter
- 👎 Stop waking me up
- 👎 Stop review begging

**Reported bugs**

- Font sizing issue
- Unable to change alert sound
- Cannot change settings
- Couldn't acknowledge incident
- Crashes on startup

**Requested features**

- Add ability to use custom sound for emergencies
- Add ability to use custom sound for emergencies
- Add ability to put services in maintenance mode
- Improve Resolved Incidents view to show oldest first
- Provide easy way to allow calls/texts during DND


### Viam Robotics

[App page](https://appshunter.io/ios/app/viam-robotics/id6451424162)

Control and connect to smart machines running on Viam directly from your mobile device. Manage your robotics projects remotely and efficiently.

**Highlights:** Connect to smart machines, Control smart machines, Mobile device control, Remote machine management

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is PagerDuty free?

PagerDuty is free to download, with no in-app purchases.

### Is Viam Robotics free?

Viam Robotics is free to download, with no in-app purchases.

### Which has better reviews, PagerDuty or Viam Robotics?

Viam Robotics is rated higher. PagerDuty averages 4.8 out of 5 from 5.2K ratings, while Viam Robotics averages 5.0 from 7 ratings.

### Do PagerDuty or Viam Robotics have ads?

Neither PagerDuty nor Viam Robotics shows ads.

### Which is updated more often, PagerDuty or Viam Robotics?

PagerDuty ships an update weekly, and Viam Robotics every 3 weeks. Most recently, PagerDuty was updated on November 1, 2026 and Viam Robotics on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*