# PagerDuty vs FireHydrant

The clearest difference is rating: PagerDuty at 4.8 against FireHydrant's 4.3. PagerDuty also leads on ratings volume (5.2K vs 8) and update cadence (weekly vs every 3 weeks). FireHydrant's advantage is monetization model (free vs ad-supported) and review sentiment (33% vs 25%). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PagerDuty holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: PagerDuty has 5.2K ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 25% of PagerDuty's written reviews are positive against 33% of FireHydrant's, so the app with the better star average is not the one people write more warmly about.

PagerDuty ships an update weekly, FireHydrant every 3 weeks. The most recent releases landed on September 23, 2026 and September 19, 2026 respectively.

## The numbers

| Metric | PagerDuty | FireHydrant |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (5.2K ratings)](https://appshunter.io/ios/app/pagerduty/id594039512/reviews)** | [4.3 (8 ratings)](https://appshunter.io/ios/app/firehydrant/id6473452572/reviews) |
| Number of ratings | **5.2K** | 8 |
| Positive reviews | 24.7% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 3 weeks |
| Monetization | Ad-supported | **Free** |
| Size | 80 MB | 98 MB |
| Requires iOS | 18.0 | **15.1** |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [PagerDuty Inc.](https://appshunter.io/developer/594039515) | [FireHydrant](https://appshunter.io/developer/1718970083) |

## What reviewers say

### PagerDuty

[App page](https://appshunter.io/ios/app/pagerduty/id594039512)

This app helps organizations manage digital operations and resolve incidents quickly. It provides real-time alerts, incident response tools, and team scheduling to ensure seamless customer experiences.

**Highlights:** Push notification alerts with custom sounds, Respond to incidents (acknowledge, resolve, reassign), View incident details and resolution timelines, Manage on-call schedules and team overrides, Create new incidents and loop in responders, Execute custom actions on incidents

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💡 Excellent integration with various services
- 🚀 Great functionality and all the tools you need
- 👍 Prefer the app to browser version

**What reviewers complain about**

- 🐛 Font sizing issue
- 🐛 Unable to change alert sound
- 👎 The widget is clutter
- 👎 Stop waking me up
- 👎 Stop review begging

**Reported bugs**

- Font sizing issue
- Unable to change alert sound
- Cannot change settings
- Couldn't acknowledge incident
- Crashes on startup

**Requested features**

- Add ability to use custom sound for emergencies
- Add ability to use custom sound for emergencies
- Add ability to put services in maintenance mode
- Improve Resolved Incidents view to show oldest first
- Provide easy way to allow calls/texts during DND


### FireHydrant

[App page](https://appshunter.io/ios/app/firehydrant/id6473452572)

This platform streamlines incident response for teams, enabling faster resolution and learning. It provides automated runbooks, scribe tools, and analytics to improve products and processes.

**Highlights:** Incident notification with push alerts, Automated incident assembly, Step-by-step automated runbooks, Built-in scribe tools, Guided retro templates, Customizable analytics, Jira ticket assignment

**In-app purchases:** none


## Frequently asked questions

### Is PagerDuty free?

PagerDuty is free to download, with no in-app purchases.

### Is FireHydrant free?

FireHydrant is free to download, with no in-app purchases.

### Which has better reviews, PagerDuty or FireHydrant?

PagerDuty is rated higher. PagerDuty averages 4.8 out of 5 from 5.2K ratings, while FireHydrant averages 4.3 from 8 ratings.

### Do PagerDuty or FireHydrant have ads?

Neither PagerDuty nor FireHydrant shows ads.

### Which is updated more often, PagerDuty or FireHydrant?

PagerDuty ships an update weekly, and FireHydrant every 3 weeks. Most recently, PagerDuty was updated on September 23, 2026 and FireHydrant on September 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*