# PagerDuty vs Jamf Self Service+

The clearest difference is review sentiment: Jamf Self Service+ at 76% against PagerDuty's 25%. Jamf Self Service+ also leads on monetization model (free vs ad-supported). PagerDuty's advantage is rating (4.8 vs 3.0) and update cadence (weekly vs every 2 months). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PagerDuty holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: PagerDuty has 5.2K ratings behind it against 277, so its average is the more settled of the two. Written reviews complicate that: 25% of PagerDuty's written reviews are positive against 76% of Jamf Self Service+'s, so the app with the better star average is not the one people write more warmly about.

PagerDuty ships an update weekly, Jamf Self Service+ every 2 months. The most recent releases landed on October 29, 2026 and October 23, 2026 respectively.

## The numbers

| Metric | PagerDuty | Jamf Self Service+ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (5.2K ratings)](https://appshunter.io/ios/app/pagerduty/id594039512/reviews)** | [3.0 (277 ratings)](https://appshunter.io/ios/app/jamf-self-service-plus/id718509958/reviews) |
| Number of ratings | **5.2K** | 277 |
| Positive reviews | 24.7% of reviews | **75.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 2 months |
| Monetization | Ad-supported | **Free** |
| Size | 79 MB | 40 MB |
| Requires iOS | 18.0 | **17.0** |
| Devices | **iPhone, iPad, Apple Watch** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [PagerDuty Inc.](https://appshunter.io/developer/594039515) | [JAMF Software](https://appshunter.io/developer/290965542) |

## What reviewers say

### PagerDuty

[App page](https://appshunter.io/ios/app/pagerduty/id594039512)

This app helps organizations manage digital operations and resolve incidents quickly. It provides real-time alerts, incident response tools, and team scheduling to ensure seamless customer experiences.

**Highlights:** Push notification alerts with custom sounds, Respond to incidents (acknowledge, resolve, reassign), View incident details and resolution timelines, Manage on-call schedules and team overrides, Create new incidents and loop in responders, Execute custom actions on incidents

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💡 Excellent integration with various services
- 🚀 Great functionality and all the tools you need
- 👍 Prefer the app to browser version

**What reviewers complain about**

- 🐛 Font sizing issue
- 🐛 Unable to change alert sound
- 👎 The widget is clutter
- 👎 Stop waking me up
- 👎 Stop review begging

**Reported bugs**

- Font sizing issue
- Unable to change alert sound
- Cannot change settings
- Couldn't acknowledge incident
- Crashes on startup

**Requested features**

- Add ability to use custom sound for emergencies
- Add ability to use custom sound for emergencies
- Add ability to put services in maintenance mode
- Improve Resolved Incidents view to show oldest first
- Provide easy way to allow calls/texts during DND


### Jamf Self Service+

[App page](https://appshunter.io/ios/app/jamf-self-service-plus/id718509958)

Easily access and install organization-approved apps, books, and updates for your iOS or iPadOS device. This app streamlines device management, allowing you to stay productive and self-sufficient without contacting IT.

**Highlights:** Install apps, Install books, Update device configurations, Receive notifications, Browse trusted organizational resources

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy access to apps
- 👍 Empowers users
- 🚀 Time-saving for IT
- 🔒 Secure app distribution
- 👍 Customizable branding

**What reviewers complain about**

- 🐛 Bugs and connectivity issues
- 🤔 Confusing for users unfamiliar with Jamf
- 🤔 Limited customization options

**Reported bugs**

- Login/sign-in problems
- App getting stuck on certain screens
- Compatibility issues with newer iOS versions

**Requested features**

- Improved user interface and organization
- Ability to brand the app icon
- Better integration with web links and resources


## Frequently asked questions

### Is PagerDuty free?

PagerDuty is free to download, with no in-app purchases.

### Is Jamf Self Service+ free?

Jamf Self Service+ is free to download, with no in-app purchases.

### Which has better reviews, PagerDuty or Jamf Self Service+?

PagerDuty is rated higher. PagerDuty averages 4.8 out of 5 from 5.2K ratings, while Jamf Self Service+ averages 3.0 from 277 ratings.

### Do PagerDuty or Jamf Self Service+ have ads?

Neither PagerDuty nor Jamf Self Service+ shows ads.

### Which is updated more often, PagerDuty or Jamf Self Service+?

PagerDuty ships an update weekly, and Jamf Self Service+ every 2 months. Most recently, PagerDuty was updated on October 29, 2026 and Jamf Self Service+ on October 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*