# HomeWAV vs Securus Mobile

The clearest difference is rating: Securus Mobile at 4.6 against HomeWAV's 3.8. Securus Mobile also leads on ratings volume (50K vs 11K) and chart position (#44 vs #144). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Securus Mobile holds the better App Store score, 4.6 against 3.8. Both are backed by a comparable volume of ratings — 11K and 50K respectively. Written reviews point the same way: 8% of HomeWAV's written reviews are positive against 12% of Securus Mobile's.

Both ship on a similar rhythm, roughly every 5 weeks. Both last shipped on September 24, 2026.

## The numbers

| Metric | HomeWAV | Securus Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.8 (11K ratings)](https://appshunter.io/ios/app/homewav/id594277905/reviews) | **[4.6 (50K ratings)](https://appshunter.io/ios/app/securus-mobile/id1059629706/reviews)** |
| Number of ratings | 11K | **50K** |
| Positive reviews | 8.4% of reviews | **12.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | Every 5 weeks |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #144 | **#44** |
| Size | 94 MB | 101 MB |
| Requires iOS | **15.6** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [HomeWAV](https://appshunter.io/developer/594277908) | [SECURUS TECHNOLOGIES LLC](https://appshunter.io/developer/1059629705) |

## What reviewers say

### HomeWAV

[App page](https://appshunter.io/ios/app/homewav/id594277905)

**Currently charting:** #144 Top Free · Social Networking (US App Store)

Connect with incarcerated loved ones through phone calls, video calls, and messaging. Manage funds, schedule visits, and receive notifications when they are available. This app facilitates communication and connection with inmates.

**Highlights:** Create free account, Add and manage inmate contacts, Manage funds and payment information, Initiate phone and video calls, Send messages to inmates, Schedule onsite and remote visits, Receive inmate login notifications

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Able to communicate with loved ones
- 👍 Appreciate having the app to use instead of in-person visits
- 🤗 Great customer service

**What reviewers complain about**

- 🐛 Constant login issues and app crashes
- 💰 Expensive and overpriced for the service provided
- 🔥 Unreliable video/audio quality and frequent disconnections
- 🤯 Frustrating and disappointing experience overall

**Reported bugs**

- App frequently logs users out unexpectedly
- Video calls often freeze or disconnect
- Inability to receive notifications of incoming calls

**Requested features**

- Keep users logged in to avoid constant re-logins
- Improve video/audio quality and reliability
- Provide more affordable pricing options


### Securus Mobile

[App page](https://appshunter.io/ios/app/securus-mobile/id1059629706)

**Currently charting:** #44 Top Free · Social Networking (US App Store)

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

**Highlights:** Video calling, Digital messaging, Photo/video/eCard sharing, Prepaid calling, Account management, Fund incarcerated accounts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient video visits
- 💡 Helpful for staying connected with incarcerated loved ones
- 👍 Appreciate the service despite issues

**What reviewers complain about**

- 🐛 Frequent technical issues and app crashes
- 💰 Expensive fees and charges
- 🤖 Poor customer service and lack of support
- 🔌 Unreliable connectivity and call quality
- 📤 Difficulty sending messages and photos

**Reported bugs**

- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties

**Requested features**

- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs


## Frequently asked questions

### Is HomeWAV free?

HomeWAV is free to download, with no in-app purchases.

### Is Securus Mobile free?

Securus Mobile is free to download, with no in-app purchases.

### Which has better reviews, HomeWAV or Securus Mobile?

Securus Mobile is rated higher. HomeWAV averages 3.8 out of 5 from 11K ratings, while Securus Mobile averages 4.6 from 50K ratings.

### Do HomeWAV or Securus Mobile have ads?

Neither HomeWAV nor Securus Mobile shows ads.

### Which is updated more often, HomeWAV or Securus Mobile?

HomeWAV ships an update every 5 weeks, and Securus Mobile every 5 weeks. Most recently, HomeWAV was updated on September 24, 2026 and Securus Mobile on September 24, 2026.

### Which is more popular, HomeWAV or Securus Mobile?

HomeWAV currently peaks at #144 in the App Store charts, and Securus Mobile at #44. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*