# Aetna International vs Cigna Envoy®

The clearest difference is rating: Aetna International at 3.0 against Cigna Envoy®'s 1.7. Aetna International also leads on update cadence (monthly vs every 2 months). Cigna Envoy®'s advantage is ratings volume (313 vs 5). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Aetna International holds the better App Store score, 3.0 against 1.7. That said, the two scores are not equally well evidenced: Cigna Envoy® has 313 ratings behind it against 5, so its average is the more settled of the two. Written reviews complicate that: 3% of Aetna International's written reviews are positive against 7% of Cigna Envoy®'s, so the app with the better star average is not the one people write more warmly about.

Aetna International ships an update monthly, Cigna Envoy® every 2 months. The most recent releases landed on November 6, 2026 and November 8, 2026 respectively.

## The numbers

| Metric | Aetna International | Cigna Envoy® |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (5 ratings)](https://appshunter.io/ios/app/aetna-international/id595697987/reviews)** | [1.7 (313 ratings)](https://appshunter.io/ios/app/cigna-envoy/id840254884/reviews) |
| Number of ratings | 5 | **313** |
| Positive reviews | 2.7% of reviews | **6.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 2 months |
| Monetization | Free | Free |
| Size | 80 MB | 50 MB |
| Requires iOS | 17.0 | **16.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 12+ | 4+ |
| Developer | [Aetna Inc.](https://appshunter.io/developer/380845819) | [Cigna Corporation](https://appshunter.io/developer/562403146) |

## What reviewers say

### Aetna International

[App page](https://appshunter.io/ios/app/aetna-international/id595697987)

Securely access your health benefits, submit and track claims, and find in-network providers globally. Manage your healthcare information and policy details easily from your mobile device.

**Highlights:** Submit claims easily, Track existing claims, Search for providers and facilities, View policy details, Access benefits information

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Cigna Envoy®

[App page](https://appshunter.io/ios/app/cigna-envoy/id840254884)

Manage your health benefits and submit claims on the go with this app designed for Cigna Global Health Benefits customers. Access features like provider search, ID cards, and secure messaging to stay on top of your healthcare needs worldwide.

**Highlights:** Submit and view claims, View and print ID cards, Find healthcare providers, Multi-language support, Secure messaging, Pharmacy access

**In-app purchases:** none

**What reviewers like**

- 👍 Simple claim submission process
- ⚡ Fast and responsive app

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- 🕰️ Slow and unresponsive at times
- 🔑 Frustrating login process
- 📁 Issues with uploading documents
- 🤔 Confusing and unintuitive UI

**Reported bugs**

- App fails to load past the loading screen
- Secure email feature not functioning properly
- Inconsistent behavior when submitting claims

**Requested features**

- Add biometric login (e.g., Face ID, Touch ID)
- Improve claims tracking and status updates
- Integrate with digital wallets for insurance cards
- Provide more detailed plan and coverage information


## Frequently asked questions

### Is Aetna International free?

Aetna International is free to download, with no in-app purchases.

### Is Cigna Envoy® free?

Cigna Envoy® is free to download, with no in-app purchases.

### Which has better reviews, Aetna International or Cigna Envoy®?

Aetna International is rated higher. Aetna International averages 3.0 out of 5 from 5 ratings, while Cigna Envoy® averages 1.7 from 313 ratings.

### Do Aetna International or Cigna Envoy® have ads?

Neither Aetna International nor Cigna Envoy® shows ads.

### Which is updated more often, Aetna International or Cigna Envoy®?

Aetna International ships an update monthly, and Cigna Envoy® every 2 months. Most recently, Aetna International was updated on November 6, 2026 and Cigna Envoy® on November 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*