# VirtualPBX Softphone vs Sangoma Chat

The clearest difference is rating: VirtualPBX Softphone at 4.4 against Sangoma Chat's 2.9. VirtualPBX Softphone also leads on review sentiment (47% vs 17%) and ratings volume (334 vs 10). Sangoma Chat's advantage is update cadence (every 2 months vs every 6 months) and iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

VirtualPBX Softphone holds the better App Store score, 4.4 against 2.9. That said, the two scores are not equally well evidenced: VirtualPBX Softphone has 334 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 47% of VirtualPBX Softphone's written reviews are positive against 17% of Sangoma Chat's.

VirtualPBX Softphone ships an update every 6 months, Sangoma Chat every 2 months. The most recent releases landed on October 23, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | VirtualPBX Softphone | Sangoma Chat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (334 ratings)](https://appshunter.io/ios/app/virtualpbx-softphone/id597645723/reviews)** | [2.9 (10 ratings)](https://appshunter.io/ios/app/sangoma-chat/id1477083845/reviews) |
| Number of ratings | **334** | 10 |
| Positive reviews | **46.7% of reviews** | 16.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 101 MB | 29 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Virtual PBX](https://appshunter.io/developer/540934814) | [Sangoma Technologies](https://appshunter.io/developer/1232881965) |

## What reviewers say

### VirtualPBX Softphone

[App page](https://appshunter.io/ios/app/virtualpbx-softphone/id597645723)

Transform your smartphone into a powerful business phone system. Make and receive calls using your company's Caller ID, record conversations, and manage voicemails from your email. Enjoy high-quality calls over Wi-Fi or cellular data without using your personal minutes.

**Highlights:** VoIP calling over data connection, Company Caller ID, Call recording, Voicemail to email, Real-time call logs, Custom greetings and hold music

**Features:** Siri integration

**In-app purchases:** none

**What reviewers like**

- 👍 Works like a real phone
- 👍 Perfect sound quality
- 👍 Useful software features
- 👍 Helpful staff
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Poor connection rate
- 🐛 Dial pad not working
- 🐛 Can't respond with dials
- 🐛 Wasting time and efforts
- 🐛 Drops calls during connection

**Reported bugs**

- Audio doesn't always connect
- Dial pad not working during calls
- Calls drop during connection process
- Incoming calls rarely come through
- Frequent call cut-offs

**Requested features**

- Fix dial pad functionality for automated systems
- Improve connection reliability for calls
- Ensure incoming calls come through consistently
- Address call dropping issues during connection
- Invest in app development for paid users


### Sangoma Chat

[App page](https://appshunter.io/ios/app/sangoma-chat/id1477083845)

Communicate with colleagues via text and SMS, and integrate with other Sangoma business tools for video conferencing and voicemail. Requires a business phone system account from Sangoma Technologies.

**Highlights:** Text messaging with coworkers, SMS messaging with external numbers, Video conference integration, Voicemail access, Call log and favorite contacts

**In-app purchases:** none


## Frequently asked questions

### Is VirtualPBX Softphone free?

VirtualPBX Softphone is free to download, with no in-app purchases.

### Is Sangoma Chat free?

Sangoma Chat is free to download, with no in-app purchases.

### Which has better reviews, VirtualPBX Softphone or Sangoma Chat?

VirtualPBX Softphone is rated higher. VirtualPBX Softphone averages 4.4 out of 5 from 334 ratings, while Sangoma Chat averages 2.9 from 10 ratings.

### Do VirtualPBX Softphone or Sangoma Chat have ads?

Neither VirtualPBX Softphone nor Sangoma Chat shows ads.

### Which is updated more often, VirtualPBX Softphone or Sangoma Chat?

VirtualPBX Softphone ships an update every 6 months, and Sangoma Chat every 2 months. Most recently, VirtualPBX Softphone was updated on October 23, 2026 and Sangoma Chat on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*