# Kickserv Field Service vs Viasat TechTools

The clearest difference is rating: Kickserv Field Service at 3.8 against Viasat TechTools's 3.0. Kickserv Field Service also leads on review sentiment (36% vs 0%) and ratings volume (61 vs 15). Viasat TechTools's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Kickserv Field Service holds the better App Store score, 3.8 against 3.0. Both are backed by a comparable volume of ratings — 61 and 15 respectively. Written reviews point the same way: 36% of Kickserv Field Service's written reviews are positive against 0% of Viasat TechTools's.

Kickserv Field Service ships an update every 3 weeks, Viasat TechTools fortnightly. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Kickserv Field Service | Viasat TechTools |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.8 (61 ratings)](https://appshunter.io/ios/app/kickserv-field-service/id598686777/reviews)** | [3.0 (15 ratings)](https://appshunter.io/ios/app/viasat-techtools/id1515337561/reviews) |
| Number of ratings | **61** | 15 |
| Positive reviews | **36.2% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 3 weeks | **Fortnightly** |
| Monetization | Ad-supported | **Free** |
| Size | 100 MB | 67 MB |
| Requires iOS | 18.0 | **15.1** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Kickserv, Inc.](https://appshunter.io/developer/895542344) | [Viasat Inc.](https://appshunter.io/developer/859724763) |

## What reviewers say

### Kickserv Field Service

[App page](https://appshunter.io/ios/app/kickserv-field-service/id598686777)

Manage field service operations on the go with this mobile companion. Track job status, upload photos, record time, and handle estimates, invoices, and payments directly from your device. It also allows for customer signature approvals at the job site.

**Highlights:** Job and technician status tracking, Upload before/after job photos, Enter time for payroll/billing, Track estimates and sales, Manage invoices and collect payments, Collect customer signatures

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Great app for service techs
- 🔗 Connects to QuickBooks
- 🔄 Versatile compared to others
- 💡 Mobile web version is amazing
- 👍 User-friendly interface

**What reviewers complain about**

- 🐛 Constantly not loading
- 🐛 App crashes frequently
- 🐛 Login issues
- 🐛 Scheduling glitches
- 🐛 No dashboard view

**Reported bugs**

- Update caused big issues
- Clicking on select item causes crash
- Cannot write estimates, cameras or drains
- Opening existing estimates causes crash
- App constantly not loading

**Requested features**

- Dark mode option
- Calendar view back to previous version
- Option to allow access to all photos
- Calendar views need to be made
- Options to exit screens or return to app home pages


### Viasat TechTools

[App page](https://appshunter.io/ios/app/viasat-techtools/id1515337561)

This app helps Viasat technicians streamline internet installations. It provides easy access to work orders, customer contact information, and navigation to job sites. The tool aims to boost productivity and profitability for technicians.

**Highlights:** View and access work orders, One-tap customer contact, One-tap job site navigation, Share Viasat 360 solutions, Boost productivity and revenue

**In-app purchases:** none


## Frequently asked questions

### Is Kickserv Field Service free?

Kickserv Field Service is free to download, with no in-app purchases.

### Is Viasat TechTools free?

Viasat TechTools is free to download, with no in-app purchases.

### Which has better reviews, Kickserv Field Service or Viasat TechTools?

Kickserv Field Service is rated higher. Kickserv Field Service averages 3.8 out of 5 from 61 ratings, while Viasat TechTools averages 3.0 from 15 ratings.

### Do Kickserv Field Service or Viasat TechTools have ads?

Kickserv Field Service shows ads; Viasat TechTools does not.

### Which is updated more often, Kickserv Field Service or Viasat TechTools?

Kickserv Field Service ships an update every 3 weeks, and Viasat TechTools fortnightly. Most recently, Kickserv Field Service was updated on November 6, 2026 and Viasat TechTools on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*