# ServiceDesk Plus MSP vs N

The clearest difference is monetization model: ServiceDesk Plus MSP at free against N's paid. ServiceDesk Plus MSP also leads on review sentiment (8% vs 0%) and iOS requirement (13.0 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 6, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | ServiceDesk Plus MSP | N |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (1 ratings)](https://appshunter.io/ios/app/servicedesk-plus-msp/id604806792/reviews)** | — |
| Number of ratings | **1** | — |
| Positive reviews | **8.3% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | **Free** | Paid |
| Size | 28 MB | 25 MB |
| Requires iOS | **13.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [N-able Technologies Inc.](https://appshunter.io/developer/421890009) |

## What reviewers say

### ServiceDesk Plus MSP

[App page](https://appshunter.io/ios/app/servicedesk-plus-msp/id604806792)

This IT help desk software allows managed service providers to manage client IT infrastructure from anywhere. It streamlines request management, asset tracking, and technician workflows to improve efficiency and reduce response times.

**Highlights:** Manage multiple clients in a single help desk, Create, access, and resolve IT requests remotely, Filter requests by status (unassigned, pending, open), Add work logs, notes, and resolutions to requests, Perform actions like picking up, assigning, and closing requests

**In-app purchases:** none


### N

[App page](https://appshunter.io/ios/app/n-able-n-sight/id1104242696)

This app provides IT professionals with a unified console to manage, monitor, and secure networks remotely. It offers comprehensive security services and prescriptive analytics for proactive IT decisions. Access key management features and view device data directly from your mobile device.

**Highlights:** Remote network management, Server and workstation monitoring, Security services, Prescriptive analytics, Device search and filtering, View asset data, Clear failing checks

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ServiceDesk Plus MSP free?

ServiceDesk Plus MSP is free to download, with no in-app purchases.

### Is N free?

N is free to download, with no in-app purchases.

### Do ServiceDesk Plus MSP or N have ads?

Neither ServiceDesk Plus MSP nor N shows ads.

### Which is updated more often, ServiceDesk Plus MSP or N?

ServiceDesk Plus MSP ships an update every 2 months, and N every 2 months. Most recently, ServiceDesk Plus MSP was updated on October 6, 2026 and N on October 15, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*