# ServiceDesk Plus MSP vs MXP App

The clearest difference is update cadence: ServiceDesk Plus MSP at every 2 months against MXP App's every 5 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ServiceDesk Plus MSP ships an update every 2 months, MXP App every 5 months. The most recent releases landed on September 19, 2026 and June 20, 2026 respectively.

## The numbers

| Metric | ServiceDesk Plus MSP | MXP App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (1 ratings)](https://appshunter.io/ios/app/servicedesk-plus-msp/id604806792/reviews)** | — |
| Number of ratings | **1** | — |
| Positive reviews | 8.3% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 5 months |
| Monetization | Free | — |
| Size | 28 MB | 65 MB |
| Requires iOS | **13.0** | 14.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [Accelleron Schweiz AG](https://appshunter.io/developer/1643698753) |

## What reviewers say

### ServiceDesk Plus MSP

[App page](https://appshunter.io/ios/app/servicedesk-plus-msp/id604806792)

This IT help desk software allows managed service providers to manage client IT infrastructure from anywhere. It streamlines request management, asset tracking, and technician workflows to improve efficiency and reduce response times.

**Highlights:** Manage multiple clients in a single help desk, Create, access, and resolve IT requests remotely, Filter requests by status (unassigned, pending, open), Add work logs, notes, and resolutions to requests, Perform actions like picking up, assigning, and closing requests

**In-app purchases:** none


### MXP App

[App page](https://appshunter.io/ios/app/mxp-app/id1224094442)

**In-app purchases:** none


## Frequently asked questions

### Is ServiceDesk Plus MSP free?

ServiceDesk Plus MSP is free to download, with no in-app purchases.

### Is MXP App free?

MXP App is free to download, with no in-app purchases.

### Do ServiceDesk Plus MSP or MXP App have ads?

Neither ServiceDesk Plus MSP nor MXP App shows ads.

### Which is updated more often, ServiceDesk Plus MSP or MXP App?

ServiceDesk Plus MSP ships an update every 2 months, and MXP App every 5 months. Most recently, ServiceDesk Plus MSP was updated on September 19, 2026 and MXP App on June 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*