# ServiceDesk Plus MSP vs Send

The clearest difference is rating: Send at 5.0 against ServiceDesk Plus MSP's 4.0. Send also leads on ratings volume (11 vs 1). ServiceDesk Plus MSP's advantage is update cadence (every 2 months vs every 6 months) and iOS requirement (13.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Send holds the better App Store score, 5.0 against 4.0. That said, the two scores are not equally well evidenced: Send has 11 ratings behind it against 1, so its average is the more settled of the two.

ServiceDesk Plus MSP ships an update every 2 months, Send every 6 months. The most recent releases landed on October 6, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | ServiceDesk Plus MSP | Send |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.0 (1 ratings)](https://appshunter.io/ios/app/servicedesk-plus-msp/id604806792/reviews) | **[5.0 (11 ratings)](https://appshunter.io/ios/app/send-workspace-one/id1336333505/reviews)** |
| Number of ratings | 1 | **11** |
| Positive reviews | 8.3% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 6 months |
| Monetization | Free | Free |
| Size | 28 MB | 30 MB |
| Requires iOS | **13.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [AirWatch, LLC](https://appshunter.io/developer/338761999) |

## What reviewers say

### ServiceDesk Plus MSP

[App page](https://appshunter.io/ios/app/servicedesk-plus-msp/id604806792)

This IT help desk software allows managed service providers to manage client IT infrastructure from anywhere. It streamlines request management, asset tracking, and technician workflows to improve efficiency and reduce response times.

**Highlights:** Manage multiple clients in a single help desk, Create, access, and resolve IT requests remotely, Filter requests by status (unassigned, pending, open), Add work logs, notes, and resolutions to requests, Perform actions like picking up, assigning, and closing requests

**In-app purchases:** none


### Send

[App page](https://appshunter.io/ios/app/send-workspace-one/id1336333505)

Securely transfer and edit Microsoft Office documents between Office 365 and Workspace ONE productivity apps. This tool is designed for users managing Office 365 apps with Intune and Workspace ONE for enhanced security and workflow.

**Highlights:** Secure document pass-back, Edit Microsoft Office attachments, Integration with Office 365, Integration with Workspace ONE apps, Intune-protected file handling, Seamless editing and sending

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ServiceDesk Plus MSP free?

ServiceDesk Plus MSP is free to download, with no in-app purchases.

### Is Send free?

Send is free to download, with no in-app purchases.

### Which has better reviews, ServiceDesk Plus MSP or Send?

Send is rated higher. ServiceDesk Plus MSP averages 4.0 out of 5 from 1 ratings, while Send averages 5.0 from 11 ratings.

### Do ServiceDesk Plus MSP or Send have ads?

Neither ServiceDesk Plus MSP nor Send shows ads.

### Which is updated more often, ServiceDesk Plus MSP or Send?

ServiceDesk Plus MSP ships an update every 2 months, and Send every 6 months. Most recently, ServiceDesk Plus MSP was updated on October 6, 2026 and Send on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*