# ServiceDesk Plus MSP vs OwlOps

The clearest difference is rating: ServiceDesk Plus MSP at 4.0 against OwlOps's 3.0. ServiceDesk Plus MSP also leads on iOS requirement (13.0 vs 16.6). OwlOps's advantage is review sentiment (50% vs 8%) and ratings volume (4 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ServiceDesk Plus MSP holds the better App Store score, 4.0 against 3.0. Both are backed by a comparable volume of ratings — 1 and 4 respectively. Written reviews complicate that: 8% of ServiceDesk Plus MSP's written reviews are positive against 50% of OwlOps's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 19, 2026 and August 16, 2026 respectively.

## The numbers

| Metric | ServiceDesk Plus MSP | OwlOps |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (1 ratings)](https://appshunter.io/ios/app/servicedesk-plus-msp/id604806792/reviews)** | [3.0 (4 ratings)](https://appshunter.io/ios/app/owlops/id6446778541/reviews) |
| Number of ratings | 1 | **4** |
| Positive reviews | 8.3% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 28 MB | 59 MB |
| Requires iOS | **13.0** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [CurvePoint Inc.](https://appshunter.io/developer/1678999926) |

## What reviewers say

### ServiceDesk Plus MSP

[App page](https://appshunter.io/ios/app/servicedesk-plus-msp/id604806792)

This IT help desk software allows managed service providers to manage client IT infrastructure from anywhere. It streamlines request management, asset tracking, and technician workflows to improve efficiency and reduce response times.

**Highlights:** Manage multiple clients in a single help desk, Create, access, and resolve IT requests remotely, Filter requests by status (unassigned, pending, open), Add work logs, notes, and resolutions to requests, Perform actions like picking up, assigning, and closing requests

**In-app purchases:** none


### OwlOps

[App page](https://appshunter.io/ios/app/owlops/id6446778541)

Streamline multi-unit operations for businesses like restaurants and convenience stores. Manage maintenance, facilities, and IT tasks with real-time notifications and easy-to-use dashboards to improve efficiency and profitability.

**Highlights:** Multi-unit management, Maintenance tracking, Facilities management, IT task management, Real-time notifications, Accountability focus

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ServiceDesk Plus MSP free?

ServiceDesk Plus MSP is free to download, with no in-app purchases.

### Is OwlOps free?

OwlOps is free to download, with no in-app purchases.

### Which has better reviews, ServiceDesk Plus MSP or OwlOps?

ServiceDesk Plus MSP is rated higher. ServiceDesk Plus MSP averages 4.0 out of 5 from 1 ratings, while OwlOps averages 3.0 from 4 ratings.

### Do ServiceDesk Plus MSP or OwlOps have ads?

Neither ServiceDesk Plus MSP nor OwlOps shows ads.

### Which is updated more often, ServiceDesk Plus MSP or OwlOps?

ServiceDesk Plus MSP ships an update every 2 months, and OwlOps every 2 months. Most recently, ServiceDesk Plus MSP was updated on September 19, 2026 and OwlOps on August 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*