# ServiceDesk Plus MSP vs Silver Lining Summit

ServiceDesk Plus MSP and Silver Lining Summit are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

## The numbers

| Metric | ServiceDesk Plus MSP | Silver Lining Summit |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (1 ratings)](https://appshunter.io/ios/app/servicedesk-plus-msp/id604806792/reviews)** | — |
| Number of ratings | **1** | — |
| Positive reviews | 8.3% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | — |
| Monetization | Free | — |
| Size | 28 MB | 43 MB |
| Requires iOS | 13.0 | **12.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [West Bend Insurance Company](https://appshunter.io/developer/597994467) |

## What reviewers say

### ServiceDesk Plus MSP

[App page](https://appshunter.io/ios/app/servicedesk-plus-msp/id604806792)

This IT help desk software allows managed service providers to manage client IT infrastructure from anywhere. It streamlines request management, asset tracking, and technician workflows to improve efficiency and reduce response times.

**Highlights:** Manage multiple clients in a single help desk, Create, access, and resolve IT requests remotely, Filter requests by status (unassigned, pending, open), Add work logs, notes, and resolutions to requests, Perform actions like picking up, assigning, and closing requests

**In-app purchases:** none


### Silver Lining Summit

[App page](https://appshunter.io/ios/app/silver-lining-summit/id6450795803)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is ServiceDesk Plus MSP free?

ServiceDesk Plus MSP is free to download, with no in-app purchases.

### Is Silver Lining Summit free?

Silver Lining Summit is free to download, with no in-app purchases.

### Do ServiceDesk Plus MSP or Silver Lining Summit have ads?

Neither ServiceDesk Plus MSP nor Silver Lining Summit shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*