# Slack vs Dialpad

The clearest difference is ads: Slack at none against Dialpad's shown. Slack also leads on review sentiment (55% vs 34%) and ratings volume (55K vs 4.6K). Dialpad's advantage is rating (4.6 vs 4.1) and monetization model (ad-supported vs freemium). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Dialpad holds the better App Store score, 4.6 against 4.1. That said, the two scores are not equally well evidenced: Slack has 55K ratings behind it against 4.6K, so its average is the more settled of the two. Written reviews complicate that: 55% of Slack's written reviews are positive against 34% of Dialpad's, so the app with the better star average is not the one people write more warmly about.

Slack ships an update weekly, Dialpad every 2 weeks. The most recent releases landed on November 2, 2026 and November 1, 2026 respectively.

## The numbers

| Metric | Slack | Dialpad |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (55K ratings)](https://appshunter.io/ios/app/slack/id618783545/reviews) | **[4.6 (4.6K ratings)](https://appshunter.io/ios/app/dialpad/id921879637/reviews)** |
| Number of ratings | **55K** | 4.6K |
| Positive reviews | **55.1% of reviews** | 34.0% of reviews |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Weekly** | Every 2 weeks |
| Monetization | Freemium | **Ad-supported** |
| Best chart rank | **#17** | — |
| Size | 355 MB | 338 MB |
| Requires iOS | 17.0 | 17.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | +17 | 4+ |
| Developer | [Slack Technologies, Inc.](https://appshunter.io/developer/453420243) | [Dialpad, Inc.](https://appshunter.io/developer/442976549) |

## What reviewers say

### Slack

[App page](https://appshunter.io/ios/app/slack/id618783545)

**Currently charting:** #17 Top Free · Business (US App Store)

This app streamlines business communication by bringing together coworkers, customers, and contractors in a secure, unified workspace. It offers AI-powered search and summarization, automation tools, and integrations with over 2,600 apps to reduce busywork and improve collaboration.

**Highlights:** Unified workspace for teams and external partners, AI-powered search and conversation summarization, Video conferencing with screen sharing, Voice notes for clear communication, Organized channels for projects and topics, Integrations with over 2,600 apps, Automation of routine tasks

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent communication tool
- 👍 Intuitive interface
- 🔒 Secure and reliable
- 💡 Helpful integrations and features
- 🚀 Seamless mobile experience

**What reviewers complain about**

- 🐛 Inconsistent notifications
- 🔍 Cluttered and confusing UI
- 🔋 High battery consumption
- 🔍 Difficult to manage multiple workspaces
- 🐛 Bugs and glitches

**Reported bugs**

- Messages failing to send or upload
- Notifications not working as expected
- Frequent app crashes and freezes
- Syncing issues between desktop and mobile
- Compatibility problems with older devices

**Requested features**

- Customizable do not disturb schedules
- Improved search and organization
- Better integration with other productivity apps
- More granular notification controls
- Ability to edit/delete old messages


### Dialpad

[App page](https://appshunter.io/ios/app/dialpad/id921879637)

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

**Highlights:** Unified communication platform, Cross-device call switching, Automatic call transcription, Rich contact profiles with CRM integration, Remote call monitoring and coaching

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable and consistent
- 📊 Great analytics and reporting
- 💻 Seamless desktop and mobile integration
- 🤖 Useful AI features
- 📞 Convenient business phone solution

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 📞 Frequent call drops and connectivity issues
- 🔇 Unreliable notifications
- 📱 Poor mobile app experience
- 🕰️ Slow response times from customer support

**Reported bugs**

- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes

**Requested features**

- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription


## Frequently asked questions

### Is Slack free?

Slack is free to download, with no in-app purchases.

### Is Dialpad free?

Dialpad is free to download, with no in-app purchases.

### Which has better reviews, Slack or Dialpad?

Dialpad is rated higher. Slack averages 4.1 out of 5 from 55K ratings, while Dialpad averages 4.6 from 4.6K ratings.

### Do Slack or Dialpad have ads?

Dialpad shows ads; Slack does not.

### Which is updated more often, Slack or Dialpad?

Slack ships an update weekly, and Dialpad every 2 weeks. Most recently, Slack was updated on November 2, 2026 and Dialpad on November 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*