# DubaiNow vs MySafaricom App

The clearest difference is update cadence: DubaiNow at every 9 days against MySafaricom App's every 2 months. DubaiNow also leads on review sentiment (63% vs 37%) and monetization model (free vs free with in-app purchases). MySafaricom App's advantage is ratings volume (14K vs 1.5K) and iOS requirement (13.0 vs 15.0). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for DubaiNow against 4.8 for MySafaricom App. That said, the two scores are not equally well evidenced: MySafaricom App has 14K ratings behind it against 1.5K, so its average is the more settled of the two. Written reviews are what separate them: 63% of DubaiNow's written reviews are positive against 37% of MySafaricom App's.

DubaiNow ships an update every 9 days, MySafaricom App every 2 months. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | DubaiNow | MySafaricom App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (1.5K ratings)](https://appshunter.io/ios/app/dubainow/id619712783/reviews) | **[4.8 (14K ratings)](https://appshunter.io/ios/app/mysafaricom-app/id1481438147/reviews)** |
| Number of ratings | 1.5K | **14K** |
| Positive reviews | **62.7% of reviews** | 37.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 9 days** | Every 2 months |
| Monetization | **Free** | Free with in-app purchases |
| Size | 190 MB | 155 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Dubai eGovernment Department](https://appshunter.io/developer/567993892) | [Safaricom Limited](https://appshunter.io/developer/1089092649) |

## What reviewers say

### DubaiNow

[App page](https://appshunter.io/ios/app/dubainow/id619712783)

This app is the official government platform for managing over 320 essential services from more than 50 entities in Dubai. It allows users to conveniently handle bills, driving, housing, health, education, and more, simplifying daily life with secure access to government and private sector services.

**Highlights:** Bill payments and top-ups, Vehicle registration and fines, Housing and DEWA management, Visa sponsorship and renewal, Health appointment management, Education directory access, Police clearance certificates

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💻 Comprehensive app for Dubai services
- ⚡ Efficient bill payment
- 🗓 Convenient access to government services

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔒 Login and authentication issues
- 💳 Payment processing problems
- 🔄 Unreliable service and app functionality

**Reported bugs**

- Inability to log in or access accounts
- Frequent app crashes and freezes
- Incorrect or outdated information displayed
- Payment failures and processing errors

**Requested features**

- Improved app stability and reliability
- Seamless integration with other apps and services
- Enhanced user interface and experience
- Expanded payment options and support


### MySafaricom App

[App page](https://appshunter.io/ios/app/mysafaricom-app/id1481438147)

Manage all your Safaricom services in one place. Send money, pay bills, top up airtime, buy data bundles, and access home fibre services. You can also view account balances and read the daily e-paper.

**Highlights:** Send money via M-PESA, Pay bills and shop with Lipa Na M-PESA, Top up airtime by manual entry or scratch card, Purchase data bundles, View account balances, Manage Home Fibre plans, Access digital newspaper

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient and easy to use
- 🔒 Secure money transfer via M-PESA
- 👍 User-friendly interface
- 🚀 Efficient app performance
- 👍 Great for international users

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- 🔍 Difficult to find account information
- 🔍 Lack of transparency on charges and fees
- 🔍 Poor customer service and support
- 🔍 Unreliable network connectivity

**Reported bugs**

- App not compatible with dual SIM phones
- Unable to verify phone number while abroad
- Favorites/frequently used paybill not showing up
- Issues with purchasing data bundles and airtime
- Inability to access account information

**Requested features**

- Add ability to check data/airtime balance
- Improve app stability and reduce crashes
- Provide better customer support channels
- Enhance payment and transaction features
- Introduce recurring payment options


## Frequently asked questions

### Is DubaiNow free?

DubaiNow is free to download, with no in-app purchases.

### Is MySafaricom App free?

MySafaricom App is free to download, with no in-app purchases.

### Which has better reviews, DubaiNow or MySafaricom App?

MySafaricom App is rated higher. DubaiNow averages 4.7 out of 5 from 1.5K ratings, while MySafaricom App averages 4.8 from 14K ratings.

### Do DubaiNow or MySafaricom App have ads?

Neither DubaiNow nor MySafaricom App shows ads.

### Which is updated more often, DubaiNow or MySafaricom App?

DubaiNow ships an update every 9 days, and MySafaricom App every 2 months. Most recently, DubaiNow was updated on October 29, 2026 and MySafaricom App on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*