# FAQMark Support Your Customers vs Formbook

The clearest difference is price: Formbook at Free against FAQMark Support Your Customers's $4.99. Formbook also leads on rating (4.5 vs 4.0) and update cadence (every 4 days vs every 8 months). FAQMark Support Your Customers's advantage is in-app purchases (none vs 2) and review sentiment (100% vs 80%). On ads there is nothing between them.

Formbook is free to download; FAQMark Support Your Customers costs $4.99 up front. Formbook sells 2 one-off in-app purchases. FAQMark Support Your Customers asks for nothing beyond the download.

Formbook holds the better App Store score, 4.5 against 4.0. That said, the two scores are not equally well evidenced: Formbook has 32 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 100% of FAQMark Support Your Customers's written reviews are positive against 80% of Formbook's, so the app with the better star average is not the one people write more warmly about.

FAQMark Support Your Customers ships an update every 8 months, Formbook every 4 days. The most recent releases landed on October 23, 2026 and October 22, 2026 respectively.

## The numbers

| Metric | FAQMark Support Your Customers | Formbook |
| --- | --- | --- |
| Price | $4.99 | **Free** |
| Rating | [4.0 (2 ratings)](https://appshunter.io/ios/app/faqmark-support-your-customers/id619870322/reviews) | **[4.5 (32 ratings)](https://appshunter.io/ios/app/formbook/id1570038338/reviews)** |
| Number of ratings | 2 | **32** |
| Positive reviews | **100.0% of reviews** | 79.9% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 8 months | **Every 4 days** |
| Monetization | Paid | **Free with in-app purchases** |
| Size | 9 MB | 10 MB |
| Requires iOS | 26.6 | **17.6** |
| Devices | iPhone, iPad | **iPhone, iPad, Mac, Apple Watch** |
| Age rating | 4+ | 4+ |
| Developer | [Peter Johnson](https://appshunter.io/developer/397354116) | [Mathieu Morgensztern](https://appshunter.io/developer/1439918443) |

## What reviewers say

### FAQMark Support Your Customers

[App page](https://appshunter.io/ios/app/faqmark-support-your-customers/id619870322)

This app helps you quickly compose professional email replies by combining pre-written text snippets and media. It supports Markdown for formatting and allows you to store images and diagrams for inclusion in your messages.

**Highlights:** Quickly create custom emails, Combine text elements and media, Store images, maps, and diagrams, Markdown formatting support, Preview Markdown text, Copy to clipboard for pasting

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Formbook

[App page](https://appshunter.io/ios/app/formbook/id1570038338)

This app allows you to create structured notes that function like database forms, saving you time and providing instant chart statistics. It supports collaboration, cross-device synchronization, and AI-powered form building with numerous field types.

**Highlights:** Form-based note creation, Instant chart statistics, Notebook sharing for collaboration, AI-powered automated form builder, 30+ form field types, Cross-device synchronization, Export to PDF and CSV

**Features:** Apple Watch app, Vision Pro support

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Notebook sharing | $3.99 | one-time |
| Additional fields pack | $3.99 | one-time |

**What reviewers like**

- 👍 Intuitive and easy-to-use interface
- 🔄 Seamless cross-device synchronization
- 💰 One-time purchase with no subscription
- 🎨 Clean, native Apple design aesthetic
- 📊 Flexible field types and customization

**What reviewers complain about**

- 🔍 Limited search functionality (no field-specific search)
- 🐛 Frequent crashes on macOS
- ⚠️ Slow performance with large datasets
- 📋 No table/spreadsheet view option
- 🔐 Lack of password protection

**Reported bugs**

- Crashes on macOS Ventura and newer
- Crashes when validating fields in new notes
- Export functionality issues with CSV and PDF
- Barcode field scans but cannot search by barcode
- Star rating field too sensitive to accidental changes

**Requested features**

- Field-specific search functionality
- Advanced multi-criteria filtering
- Table/spreadsheet view for data
- Password/biometric app protection
- Rich text formatting (bold, italic, colors)


## Frequently asked questions

### Is FAQMark Support Your Customers free?

FAQMark Support Your Customers costs $4.99, with no in-app purchases.

### Is Formbook free?

Formbook is free to download, with in-app purchases available.

### Which has better reviews, FAQMark Support Your Customers or Formbook?

Formbook is rated higher. FAQMark Support Your Customers averages 4.0 out of 5 from 2 ratings, while Formbook averages 4.5 from 32 ratings.

### Do FAQMark Support Your Customers or Formbook have ads?

Neither FAQMark Support Your Customers nor Formbook shows ads.

### Which is updated more often, FAQMark Support Your Customers or Formbook?

FAQMark Support Your Customers ships an update every 8 months, and Formbook every 4 days. Most recently, FAQMark Support Your Customers was updated on October 23, 2026 and Formbook on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*