# UserZoom Surveys vs PlaybookUX

The clearest difference is rating: UserZoom Surveys at 3.0 against PlaybookUX's 1.0. UserZoom Surveys also leads on review sentiment (34% vs 12%) and ratings volume (123 vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UserZoom Surveys holds the better App Store score, 3.0 against 1.0. That said, the two scores are not equally well evidenced: UserZoom Surveys has 123 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 34% of UserZoom Surveys's written reviews are positive against 12% of PlaybookUX's.

UserZoom Surveys ships an update every 5 weeks, PlaybookUX monthly. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | UserZoom Surveys | PlaybookUX |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (123 ratings)](https://appshunter.io/ios/app/userzoom-surveys/id621444530/reviews)** | [1.0 (5 ratings)](https://appshunter.io/ios/app/playbookux/id1491481687/reviews) |
| Number of ratings | **123** | 5 |
| Positive reviews | **33.6% of reviews** | 11.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Monthly** |
| Monetization | Free | Free |
| Size | 13 MB | 27 MB |
| Requires iOS | **13.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 17+ |
| Developer | [UserZoom](https://appshunter.io/developer/412848940) | [PlaybookUX](https://appshunter.io/developer/1483814043) |

## What reviewers say

### UserZoom Surveys

[App page](https://appshunter.io/ios/app/userzoom-surveys/id621444530)

This tool enables users to participate in mobile surveys they are invited to via email. Upon clicking an invitation link, the app launches to facilitate survey completion. Registration in an online panel is required to receive invitations.

**Highlights:** Participate in mobile surveys, Email invitation based, Automatic app launch, Complete surveys on mobile

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 💰 Pays well for tasks
- 📲 Convenient mobile app
- 🤝 Trustworthy company

**What reviewers complain about**

- 🐛 App crashes or freezes
- 🤯 Disqualification issues
- 🔌 Compatibility problems with newer iOS versions
- ⏱️ Slow or unresponsive
- 🤔 Unclear instructions

**Reported bugs**

- App not opening or loading surveys
- Survey data not submitting properly
- Repeated disqualifications without explanation

**Requested features**

- Update app to support latest iOS versions
- Improve stability and reliability
- Provide better instructions and guidance
- Offer more survey opportunities


### PlaybookUX

[App page](https://appshunter.io/ios/app/playbookux/id1491481687)

This invite-only app allows users to test mobile websites and prototypes by providing verbal feedback while completing tasks. Participants receive study links and task instructions to share their user experience with companies.

**Highlights:** Test mobile websites and prototypes, Provide verbal feedback, Receive task instructions, Invite-only access, Contribute to company feedback

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is UserZoom Surveys free?

UserZoom Surveys is free to download, with no in-app purchases.

### Is PlaybookUX free?

PlaybookUX is free to download, with no in-app purchases.

### Which has better reviews, UserZoom Surveys or PlaybookUX?

UserZoom Surveys is rated higher. UserZoom Surveys averages 3.0 out of 5 from 123 ratings, while PlaybookUX averages 1.0 from 5 ratings.

### Do UserZoom Surveys or PlaybookUX have ads?

Neither UserZoom Surveys nor PlaybookUX shows ads.

### Which is updated more often, UserZoom Surveys or PlaybookUX?

UserZoom Surveys ships an update every 5 weeks, and PlaybookUX monthly. Most recently, UserZoom Surveys was updated on October 23, 2026 and PlaybookUX on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*