# Jitbit Helpdesk vs Ciputra Information System

The clearest difference is rating: Ciputra Information System at 5.0 against Jitbit Helpdesk's 4.6. Ciputra Information System also leads on monetization model (free vs freemium). Jitbit Helpdesk's advantage is ratings volume (70 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Ciputra Information System holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Jitbit Helpdesk has 70 ratings behind it against 1, so its average is the more settled of the two.

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 18, 2026 and September 16, 2026 respectively.

## The numbers

| Metric | Jitbit Helpdesk | Ciputra Information System |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (70 ratings)](https://appshunter.io/ios/app/jitbit-helpdesk/id623820409/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/ciputra-information-system/id1474215787/reviews)** |
| Number of ratings | **70** | 1 |
| Positive reviews | 19.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Monetization | Freemium | **Free** |
| Size | 55 MB | 91 MB |
| Requires iOS | 16.4 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Jitbit LP](https://appshunter.io/developer/623820412) | [Universitas Ciputra](https://appshunter.io/developer/1182351195) |

## What reviewers say

### Jitbit Helpdesk

[App page](https://appshunter.io/ios/app/jitbit-helpdesk/id623820409)

Manage customer support tickets on the go with this mobile help desk application. Stay updated with real-time notifications, respond to inquiries quickly, and collaborate with your team. Features include ticket filtering, custom fields, and AI-powered reply assistance.

**Highlights:** Full ticket management, Real-time updates and notifications, Security features like PIN/Face ID lock, Productivity tools including canned responses and AI assistance, Native iOS experience with dark/light themes, Knowledge base integration

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Ciputra Information System

[App page](https://appshunter.io/ios/app/ciputra-information-system/id1474215787)

This app allows users to search for job opportunities within the Ciputra Group, a large Indonesian conglomerate with diverse business interests. Users can apply for positions and receive notifications about their application status.

**Highlights:** Job search functionality, Application submission, Job notification system, Company information, Branch location details

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Jitbit Helpdesk free?

Jitbit Helpdesk is free to download, with no in-app purchases.

### Is Ciputra Information System free?

Ciputra Information System is free to download, with no in-app purchases.

### Which has better reviews, Jitbit Helpdesk or Ciputra Information System?

Ciputra Information System is rated higher. Jitbit Helpdesk averages 4.6 out of 5 from 70 ratings, while Ciputra Information System averages 5.0 from 1 ratings.

### Do Jitbit Helpdesk or Ciputra Information System have ads?

Neither Jitbit Helpdesk nor Ciputra Information System shows ads.

### Which is updated more often, Jitbit Helpdesk or Ciputra Information System?

Jitbit Helpdesk ships an update every 3 weeks, and Ciputra Information System every 3 weeks. Most recently, Jitbit Helpdesk was updated on September 18, 2026 and Ciputra Information System on September 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*