# ClickShare vs Freshservice

The clearest difference is rating: Freshservice at 4.5 against ClickShare's 3.2. Freshservice also leads on ratings volume (2.4K vs 15) and update cadence (every 3 weeks vs every 3 months). ClickShare's advantage is monetization model (free vs freemium) and iOS requirement (12.0 vs 14.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Freshservice holds the better App Store score, 4.5 against 3.2. That said, the two scores are not equally well evidenced: Freshservice has 2.4K ratings behind it against 15, so its average is the more settled of the two. Written reviews complicate that: 25% of ClickShare's written reviews are positive against 19% of Freshservice's, so the app with the better star average is not the one people write more warmly about.

ClickShare ships an update every 3 months, Freshservice every 3 weeks. The most recent releases landed on September 20, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | ClickShare | Freshservice |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.2 (15 ratings)](https://appshunter.io/ios/app/clickshare/id623998894/reviews) | **[4.5 (2.4K ratings)](https://appshunter.io/ios/app/freshservice/id891265220/reviews)** |
| Number of ratings | 15 | **2.4K** |
| Positive reviews | **24.6% of reviews** | 18.9% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 3 weeks** |
| Monetization | **Free** | Freemium |
| Size | 44 MB | 176 MB |
| Requires iOS | **12.0** | 14.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Barco](https://appshunter.io/developer/477683631) | [FRESHWORKS TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/849713309) |

## What reviewers say

### ClickShare

[App page](https://appshunter.io/ios/app/clickshare/id623998894)

Easily connect to meeting rooms and share content from your device wirelessly. This app facilitates natural interaction by enabling seamless screen sharing for presentations and conferences. It offers secure, encrypted sharing and convenient room discovery.

**Highlights:** Wireless screen sharing, Connect to meeting rooms, Share device content, Room discovery, Secure encrypted sharing, iOS Screen Recording shortcut

**Features:** Vision Pro support

**In-app purchases:** none


### Freshservice

[App page](https://appshunter.io/ios/app/freshservice/id891265220)

This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.

**Highlights:** Push notifications for ticket activity, Create, respond to, and manage tickets, Customizable ticket views, Canned responses and file attachments, Service catalog access for requests, Barcode/QR code asset scanning, Single Sign-On (SSO) integration

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Solid mobile app
- 🚀 Allows agents to attend to tickets on the go
- 💡 Freshservice is working to improve the app every year
- 👍 Great flow and insight from an IT ticket perspective

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Bugs and glitches with each update
- 🐛 Filters and settings don't save
- 🐛 Clunky and unintuitive UI
- 🐛 Inability to view full ticket conversations

**Reported bugs**

- Crashes when trying to view tickets or add notes
- Inability to scan and mark assets
- Keyboard issues when typing in ticket descriptions
- Notifications not clearing even after reading
- Login issues with SSO and 2FA

**Requested features**

- Dark mode option
- Ability to access admin console
- Integration with project management and analytics
- Bulk scenario execution for tickets
- Ability to view activity tab within tickets


## Frequently asked questions

### Is ClickShare free?

ClickShare is free to download, with no in-app purchases.

### Is Freshservice free?

Freshservice is free to download, with no in-app purchases.

### Which has better reviews, ClickShare or Freshservice?

Freshservice is rated higher. ClickShare averages 3.2 out of 5 from 15 ratings, while Freshservice averages 4.5 from 2.4K ratings.

### Do ClickShare or Freshservice have ads?

Neither ClickShare nor Freshservice shows ads.

### Which is updated more often, ClickShare or Freshservice?

ClickShare ships an update every 3 months, and Freshservice every 3 weeks. Most recently, ClickShare was updated on September 20, 2026 and Freshservice on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*