# PetDesk vs Smart911

The clearest difference is review sentiment: PetDesk at 78% against Smart911's 37%. PetDesk also leads on ratings volume (507K vs 6.6K) and update cadence (every 4 weeks vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PetDesk holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: PetDesk has 507K ratings behind it against 6.6K, so its average is the more settled of the two. Written reviews point the same way: 78% of PetDesk's written reviews are positive against 37% of Smart911's.

PetDesk ships an update every 4 weeks, Smart911 every 4 months. The most recent releases landed on October 19, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | PetDesk | Smart911 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (507K ratings)](https://appshunter.io/ios/app/petdesk/id631377773/reviews)** | [4.7 (6.6K ratings)](https://appshunter.io/ios/app/smart911/id1413223852/reviews) |
| Number of ratings | **507K** | 6.6K |
| Positive reviews | **77.5% of reviews** | 37.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 4 months |
| Monetization | Free | Free |
| Best chart rank | **#136** | — |
| Size | 39 MB | 26 MB |
| Requires iOS | 17.6 | **16** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [PetDesk, LLC](https://appshunter.io/developer/1616576127) | [Rave Mobile Safety](https://appshunter.io/developer/691246565) |

## What reviewers say

### PetDesk

[App page](https://appshunter.io/ios/app/petdesk/id631377773)

**Currently charting:** #136 Top Free · Lifestyle (US App Store)

Manage your pet's health and connect with local pet care professionals. Schedule appointments, track medications, and earn loyalty rewards all in one place to ensure your pet lives a longer, happier life.

**Highlights:** 24/7 appointment requests, Health reminders and to-do lists, Manage pet care provider contacts, Earn loyalty points, Request medication refills

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient
- 👍 Easy to use
- 👍 Helpful for managing pet information
- 👍 Efficient for scheduling appointments
- 👍 Good for ordering medications

**What reviewers complain about**

- 🐛 Glitches with scheduling and syncing
- 🐛 Inability to delete old reminders and messages
- 🐛 Limitations in adding notes and tracking pet history
- 🐛 Inconsistent performance across multiple locations
- 🐛 Lack of customization options

**Reported bugs**

- Appointment scheduling issues
- Inability to paste passwords
- Crashes during account creation
- Reminders not updating correctly

**Requested features**

- Ability to add end dates for medication reminders
- Option to archive pet profiles instead of deleting
- Improved integration with pet owners' calendars
- Expanded support for non-dog/cat pets
- More detailed pet health tracking and reporting


### Smart911

[App page](https://appshunter.io/ios/app/smart911/id1413223852)

Enhance emergency preparedness by creating a Safety Profile to share vital household information with 9-1-1. Receive targeted emergency alerts for weather, traffic, and public safety events.

**Highlights:** Create Safety Profiles, Share household information with 9-1-1, Receive emergency alerts, Customize notification types, View medical and contact details

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient access to critical information
- 🔒 Secure emergency response
- 💡 Helpful for first responders

**What reviewers complain about**

- 🐛 Buggy and glitchy
- 🔑 Difficult to log in and account management issues
- 🤔 Confusing and unintuitive interface
- 🔋 Drains battery quickly

**Reported bugs**

- Unable to confirm phone number and get verification code
- Keeps signing users out and unable to log back in
- Incorrect address formatting and inability to update location
- Delayed or missing emergency alerts and notifications

**Requested features**

- Ability to adjust pin location on map
- Option to select specific areas for alerts
- Improved notification settings and customization
- Support for apartment/building entry details


## Frequently asked questions

### Is PetDesk free?

PetDesk is free to download, with no in-app purchases.

### Is Smart911 free?

Smart911 is free to download, with no in-app purchases.

### Which has better reviews, PetDesk or Smart911?

PetDesk is rated higher. PetDesk averages 4.9 out of 5 from 507K ratings, while Smart911 averages 4.7 from 6.6K ratings.

### Do PetDesk or Smart911 have ads?

Neither PetDesk nor Smart911 shows ads.

### Which is updated more often, PetDesk or Smart911?

PetDesk ships an update every 4 weeks, and Smart911 every 4 months. Most recently, PetDesk was updated on October 19, 2026 and Smart911 on October 17, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*